Principal Process Manager, Debit Horizontal Management- Hybrid

Discover Financial
Richmond, Virginia, Wilmington, Illinois
Workplace: HybridFull timeUSD 98,900 - 112,900 annuallyFunction: Communications, PR & CommunityExperience: 2+ yearsEducation: high_schoolSkills: ["Continuous growth mindset","Effective execution","Communication","Negotiation","Problem solving"]

Own governance and strategic management for Debit payment channels within the Enterprise Payments (EP) Debit Operations team. Drive issue resolution, operational excellence, and continuous improvement across processes, controls, and monitoring routines. Partner with advisors, operations, and initiation stakeholders to escalate major risks, generate strategic insights, and influence leadership discussions. Use technology to streamline initiatives, mitigate risks, and enhance outcomes for both customers and associates in a hybrid environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Discover Financial
Discover Financial
1 day ago

Principal Process Manager, Debit Horizontal Management- Hybrid

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own governance and strategic management for Debit payment channels within the Enterprise Payments (EP) Debit Operations team. Drive issue resolution, operational excellence, and continuous improvement across processes, controls, and monitoring routines. Partner with advisors, operations, and initiation stakeholders to escalate major risks, generate strategic insights, and influence leadership discussions. Use technology to streamline initiatives, mitigate risks, and enhance outcomes for both customers and associates in a hybrid environment.
Location: Richmond, Virginia, Wilmington, Illinois
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Sr. Manager level

Key Responsibilities

  • •Collaborate with ecosystem partners (Advisors, Operations, Initiation) to run routines and lead leadership discussions
  • •Govern and manage Debit payment channels across strategy, operations, and risk management
  • •Serve as a cross-team problem solver to resolve Debit-related events and issues
  • •Drive operational excellence through disciplined execution and continuous improvement of processes and controls
  • •Identify, document, and escalate Debit payment risks and issues to Senior Management when necessary

Pay and Benefits

Salary: USD 98,900 - 112,900 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification
  • •At least 2 years of project or process management experience
  • •At least 1 year of banking operations or payments experience
  • •Bachelor’s Degree or Military Experience
  • •At least 2 years of experience working with internal and external stakeholders
Experience:2+ yearsBankingPayments
Education:High School
Skills:Continuous growth mindsetEffective executionCommunicationNegotiationProblem solving
Certifications:Six SigmaLeanBPMPMP

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn