Customer Experience Banker Non NMLS - Grenada, MS

Huntington Bancshares
Grenada
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen"]

Serve as a financial concierge for walk-in customers, proactively identifying goals and needs and recommending appropriate deposit and banking products. Deliver accurate, efficient transaction processing while providing exemplary customer service. Build and retain consumer and business relationships through disciplined follow-up, outbound outreach, and referrals, and refer customers to other areas of the bank to deepen partnerships—while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 week ago

Customer Experience Banker Non NMLS - Grenada, MS

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, proactively identifying goals and needs and recommending appropriate deposit and banking products. Deliver accurate, efficient transaction processing while providing exemplary customer service. Build and retain consumer and business relationships through disciplined follow-up, outbound outreach, and referrals, and refer customers to other areas of the bank to deepen partnerships—while adhering to operational, security, risk, and regulatory policies.
Location: Grenada
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products with strong product proficiency.
  • •Proactively grow customer relationships through disciplined sales, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED with a minimum of 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year in customer service in banking or financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort using technology such as mobile services and online banking services.
  • •Ability to provide excellent customer service and resolve customer issues effectively.
Experience:BankingFinancial servicesRetail salesCustomer service
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumen
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn