TH_Shop Supervisor Dusit Central Park

Samsonite
Bangkok
Workplace: OnsiteFull timeFunction: OtherExperience: 3-5 yearsEducation: bachelorsSkills: ["Leadership","Communication","Team management","Customer service"]

Store Supervisor leading a boutique team in a high-traffic retail location, driving customer service excellence and meeting sales targets. Oversees staff, training, SOP development, visual merchandising, and day-to-day operations while maintaining data accuracy and delivering strong KPIs. Requires supervisory experience in retail, fluency in English and Thai, and proficiency with MS Office and Power BI.

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Samsonite
Samsonite
4 months ago

TH_Shop Supervisor Dusit Central Park

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Store Supervisor leading a boutique team in a high-traffic retail location, driving customer service excellence and meeting sales targets. Oversees staff, training, SOP development, visual merchandising, and day-to-day operations while maintaining data accuracy and delivering strong KPIs. Requires supervisory experience in retail, fluency in English and Thai, and proficiency with MS Office and Power BI.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Ensure a high level of customer satisfaction by maintaining excellent customer service standards.
  • •Handle escalated customer complaints, after sale inquiries and provide appropriate solutions.
  • •Maintain current customer data base and build relations with new clients.
  • •Monitor store sales and implement strategies to achieve store targets.
  • •Communicate sales goals and store KPIs to the team on a continuous basis.

Key Requirements

  • •Bachelor’s Degree in any field.
  • •3 to 5 years of experience as a Store/Boutique Manager or Senior Sales/Retail Associate.
  • •Previous supervisory experience in a retail or customer service environment.
  • •Knowledge and ability to build SOPs for all daily activities of the stores.
  • •Strong leadership and communication skills; Fluent in English and Thai.
Experience:3-5 yearsRetailRetail management
Education:Bachelor's
Skills:LeadershipCommunicationTeam managementCustomer service
Languages:EnglishThai
Tech Stack:Power BIMS Office

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn