Senior Agent Product Manager

Decagon
London
Workplace: OnsiteFull timeGBP 145,000 - 200,000 annuallyFunction: Product ManagementExperience: 4+ yearsSkills: ["Communication","Relationship-building","Collaboration","Strategic thinking","Adaptability"]

Senior Agent Product Manager on Decagon’s Agent Product Management team owns end-to-end AI agent development for enterprise customers, collaborating with engineering and customer teams to design features, write prompt logic, and shape AI roadmaps. You’ll deploy AI agents to global brands, act as a strategic advisor, and influence the product roadmap with customer insights, driving real-world impact.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Decagon
Decagon
7 months ago

Senior Agent Product Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Senior Agent Product Manager on Decagon’s Agent Product Management team owns end-to-end AI agent development for enterprise customers, collaborating with engineering and customer teams to design features, write prompt logic, and shape AI roadmaps. You’ll deploy AI agents to global brands, act as a strategic advisor, and influence the product roadmap with customer insights, driving real-world impact.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Build, Design and optimize Enterprise-quality AI agents in collaboration with customers — understanding their workflows, pain points, and goals.
  • •Embed deeply within strategic customers to understand their business challenges and serve as a strategic advisor to their AI roadmap
  • •Run tight feedback loops into Engineering — influence feature development based on real customer needs.
  • •Represent Decagon externally — working closely with customers and prospects, participating in key deployments.
  • •APMs own their own portfolio of agents from end-to-end and are trusted to make real impact and scale solutions to millions of users.

Pay and Benefits

Salary: GBP 145,000 - 200,000 annually
Equity and Bonus:Equity
Perks:MedicalDentalVisionTime OffMeal Allowance

Key Requirements

  • •Have 4+ years of relevant experience (e.g., product manager, engagement manager, consultant, founder, etc.)
  • •Deep technical acumen — able to understand and shape AI agent designs
  • •Strong communication and relationship-building skills
  • •Comfort working in fast-moving, ambiguous environments where you shape solutions as much as you implement them
  • •Even better if you have a Computer Science, Engineering, or Math degree — or equivalent technical experience
Experience:4+ yearsConversational AIAI agentsEnterprise software
Skills:CommunicationRelationship-buildingCollaborationStrategic thinkingAdaptability
Languages:English
Tech Stack:Prompt engineeringLLMsAI

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor