Retail Assistant Store Manager

Puma
Italy
Workplace: OnsiteFull timeEUR 27,832+ annuallyFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Customer focus","Communication","Motivation","Reliability","Team management"]

Support the Store Manager in driving store sales and KPI performance through medium- to long-term strategies, expense control, and strong customer service aligned with PUMA brand values. Handle transactions such as sales, exchanges, and returns, while assisting with hiring, training, and team development. Use customer profiles and sales trends to guide business decisions and help execute marketing initiatives and events within budget.

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FursaFursa
Puma
Puma
1 day ago

Retail Assistant Store Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Support the Store Manager in driving store sales and KPI performance through medium- to long-term strategies, expense control, and strong customer service aligned with PUMA brand values. Handle transactions such as sales, exchanges, and returns, while assisting with hiring, training, and team development. Use customer profiles and sales trends to guide business decisions and help execute marketing initiatives and events within budget.
Location: Italy
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Ensure, together with the Store Manager, that the store meets sales and KPI targets through medium- to long-term strategies and expense control.
  • •Maintain high customer service standards according to PUMA brand values.
  • •Process sales, exchanges, and returns at the register following company discount directives.
  • •Assist the Store Manager in hiring, training, and developing team members by monitoring performance.
  • •Analyze customer profiles and sales trends and support the execution of marketing initiatives and events within budget and company procedures.
Travel: Low travel

Pay and Benefits

Salary: EUR 27,832 annually
Perks:Health InsuranceMeal AllowanceBirthday OffEmployee Discount

Key Requirements

  • •2-3 years of managerial experience in a retail environment focused on customer service (preferably apparel and footwear).
  • •Good familiarity with numbers, reporting, and commercial performance indicators (KPIs).
  • •Friendly, reliable, customer-focused personality.
  • •Ability to find and manage new team members, presenting information to large groups.
  • •Availability to travel for short transfers in the national and European territory; strong English knowledge.
Experience:2-3 yearsRetail
Skills:Customer focusCommunicationMotivationReliabilityTeam management
Languages:English

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn