Senior Specialist, Strategic Account Intelligence

Hootsuite
London, Toronto, New York, Luxembourg, Mexico City, Bucharest
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Written communication","Verbal communication","Collaboration","Priority setting","Resilience"]

Own insight-led research and outbound engagement for priority global strategic accounts. Use Talkwalker and other signals to identify timely reasons to engage, map complex buying groups across regions and functions, and execute account-specific outreach via email, phone, LinkedIn, and more. Partner with Global Strategic Account Managers on account prioritization and next-best outbound actions, maintaining intelligence and activity in Salesforce and Gong Engage.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Hootsuite
Hootsuite
2 days ago

Senior Specialist, Strategic Account Intelligence

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own insight-led research and outbound engagement for priority global strategic accounts. Use Talkwalker and other signals to identify timely reasons to engage, map complex buying groups across regions and functions, and execute account-specific outreach via email, phone, LinkedIn, and more. Partner with Global Strategic Account Managers on account prioritization and next-best outbound actions, maintaining intelligence and activity in Salesforce and Gong Engage.
Location: London, Toronto, New York, Luxembourg, Mexico City, Bucharest
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Conduct deep research on priority global strategic accounts to understand business context, market environment, brand activity, sentiment, competitive landscape, and commercial signals.
  • •Use Talkwalker insights and other signals (social listening, news, campaigns, reputation, account history) to identify timely reasons to engage.
  • •Identify and map complex buying groups and stakeholders across global strategic accounts, including marketing, communications, sales-adjacent teams, procurement, legal, security, data privacy, and executive leadership.
  • •Design and execute insight-led, account-specific outbound strategies across email, phone, LinkedIn, and other channels using commercial relevance.
  • •Maintain accurate account intelligence, stakeholder mapping, outbound activity, and learnings in Salesforce, Gong Engage, and other relevant systems.
Travel: Low travel

Key Requirements

  • •Some years of experience in outbound, sales development, account development, market intelligence, social listening, insights, or a B2B research role.
  • •Hands-on outbound experience using email, LinkedIn, and phone outreach.
  • •Experience with social listening/market trends and the ability to translate signals into commercially relevant account intelligence.
  • •Strong research skills to connect stakeholder priorities and business challenges into clear reasons to engage.
  • •Hands-on experience with Talkwalker (or an equivalent social listening/insights platform); Salesforce and Gong Engage experience is a plus.
Experience:B2BEnterprise sales
Skills:Written communicationVerbal communicationCollaborationPriority settingResilience
Languages:FrenchGermanItalianSpanishPortugueseArabic
Tech Stack:TalkwalkerSalesforceGong EngageLinkedIn Sales Navigator6senseCognism

Company Brief

Hootsuite
Provides a social media management platform for businesses to schedule posts, monitor conversations, analyze performance, and manage multiple social accounts across networks. Serves marketers, agencies, and enterprises with collaboration and analytics tools.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Vancouver, Canada
Founded: 2008
WebsiteLinkedIn