SBA Relationship Manager

KeyCorp
Buffalo
Workplace: HybridFull timeUSD 71,000 - 125,000 annuallyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Trusted advisor","Client relationship building","Networking","Communication","Documentation management"]

Partner with Business Banking Relationship Managers to acquire new clients and expand share of wallet for SBA-focused business portfolios. Serve as a trusted advisor by providing financial information, identifying cross-marketing opportunities, and positioning clients for deeper cross-sales. Prospect through centers of influence and community engagement, complete compliance-ready loan documentation, support underwriting with the credit campus, and help meet individual and team sales goals.

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FursaFursa
KeyCorp
KeyCorp
3 months ago

SBA Relationship Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Partner with Business Banking Relationship Managers to acquire new clients and expand share of wallet for SBA-focused business portfolios. Serve as a trusted advisor by providing financial information, identifying cross-marketing opportunities, and positioning clients for deeper cross-sales. Prospect through centers of influence and community engagement, complete compliance-ready loan documentation, support underwriting with the credit campus, and help meet individual and team sales goals.
Location: Buffalo
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Maintain in-depth knowledge of SBA products and basic knowledge of broader business banking products, services, and competitors.
  • •Prospect and drive district referral pipeline through established internal/external centers of influence; participate in community organizations.
  • •Make joint calls with BBRMs and SBRMs to enhance SBA product knowledge.
  • •Meet or exceed individual sales goals while contributing to overall team sales success.
  • •Partner with the credit campus to facilitate underwriting and ensure compliance-ready loan documentation, including resolving exceptions.
Travel: Low travel

Pay and Benefits

Salary: USD 71,000 - 125,000 annually

Key Requirements

  • •Bachelor’s degree in business or related field (preferred) or equivalent experience (required).
  • •Minimum 1 year of experience in financial services developing new and current customer relationships and achieving sales goals (preferred).
  • •Demonstrated small business deposit/credit experience and familiarity with small business operations (preferred).
  • •Ability to understand how businesses operate, including financial drivers, market dynamics, and strategic priorities, to position banking solutions.
  • •Strong understanding of banking regulations, products, and services relevant to small business clients, including SBA lending and credit underwriting.
Experience:1+ yearsFinancial servicesSmall business lendingSBA lending
Education:Bachelor's in business or related field
Skills:Trusted advisorClient relationship buildingNetworkingCommunicationDocumentation management

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn