Deal Desk Analyst

Tines
United States
Workplace: RemoteFull timeFunction: Revenue Operations (RevOps)Skills: ["Detail oriented","Organized","Responsive","Strong communication","Stakeholder service mindset"]

Own day-to-day deal operations as part of Revenue Operations: generate and manage quotes, order forms, and amendments in CPQ within SLA, route approvals through the deal workflow, and serve as first-line support for Sales, CSMs, and RMs. Maintain accurate deal and opportunity data in Salesforce, prioritize order processing during high volume, and escalate non-standard deals. Help support and improve DealHub and associated quote-to-cash workflows.

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FursaFursa
Tines
Tines
1 month ago

Deal Desk Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own day-to-day deal operations as part of Revenue Operations: generate and manage quotes, order forms, and amendments in CPQ within SLA, route approvals through the deal workflow, and serve as first-line support for Sales, CSMs, and RMs. Maintain accurate deal and opportunity data in Salesforce, prioritize order processing during high volume, and escalate non-standard deals. Help support and improve DealHub and associated quote-to-cash workflows.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Mid level

Key Responsibilities

  • •Create and manage quotes, order forms, and amendments in CPQ within SLA.
  • •Drive deals through the approval matrix by tracking status and looping in approvers to reduce cycle times.
  • •Be first point of contact for pricing, packaging, and process questions and advise on alternate contract options.
  • •Maintain deal hygiene and accurate opportunity and quote data in Salesforce.
  • •Support order processing during high volume periods, with schedule flexibility at month and quarter end.

Pay and Benefits

Salary: USD 140,000 annually
Perks:EquityAnnual Bonus

Key Requirements

  • •3–4 years in deal desk, sales operations, or order management within B2B SaaS.
  • •Familiarity with CPQ and quote-to-cash processes (Salesforce, DealHub, or similar).
  • •Strong MS Excel/Google Sheets skills (required).
  • •Understanding of SaaS business models, subscription-based pricing, and revenue recognition principles.
  • •Detail oriented and responsive; organized and able to handle high transaction volume and period-end pressure.
Experience:B2B SaaSQuote to cash
Skills:Detail orientedOrganizedResponsiveStrong communicationStakeholder service mindset
Languages:English
Tech Stack:SalesforceDealHubCPQMS ExcelGoogle Sheets

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Tines
Provides a no-code security automation platform that enables security, IT, and DevOps teams to automate incident response, alert triage, and repetitive workflows by chaining actions and integrations without writing code.
Industry: Cybersecurity
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dublin, Ireland
Founded: 2018
Website