Sr Global KAM, Global HQ

Delivery Hero
Barcelona
Workplace: HybridFull timeFunction: Business Development & PartnershipsExperience: 3-5 yearsSkills: ["Negotiation","Cross-functional collaboration","Leadership","Training","Analytical thinking"]

Own the global activation targets for newly onboarded retail partners and drive growth across multiple countries for non-food retail. Partner with local sales teams to refine hunting tactics and join high-stakes negotiations. Build scalable commercial enablement assets—pitch decks, contract templates, guidelines, playbooks, and SOPs—and lead training rollouts to ensure adoption. Collaborate with cross-functional teams to remove operational friction and accelerate partner time-to-value.

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Delivery Hero
Delivery Hero
1 day ago

Sr Global KAM, Global HQ

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Last checked: 20 hours agoStatus: Live

Job Summary

Own the global activation targets for newly onboarded retail partners and drive growth across multiple countries for non-food retail. Partner with local sales teams to refine hunting tactics and join high-stakes negotiations. Build scalable commercial enablement assets—pitch decks, contract templates, guidelines, playbooks, and SOPs—and lead training rollouts to ensure adoption. Collaborate with cross-functional teams to remove operational friction and accelerate partner time-to-value.
Location: Barcelona
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Own and achieve global quota for newly activated retail partners, managing the activation pipeline, strategy, and yearly targets.
  • •Conduct recurring advisory sessions with local sales teams and join complex or strategic partner negotiations in-market as needed.
  • •Create and iterate core commercial enablement assets such as pitch decks, contract templates, commission guidelines, Q&A documentation, and negotiation materials.
  • •Develop and scale standardized activation playbooks and SOPs to streamline store-level rollouts and partner onboarding across regions.
  • •Design and deliver continuous training programs for local sales and account management teams, partnering with local managers and product/ops to remove friction and accelerate time-to-value.

Pay and Benefits

Perks:EquityHealth InsuranceMeal AllowanceGym MembershipRemote WorkParental Leave

Key Requirements

  • •3 to 5+ years of experience in large-accounts management, commercial sales, or account management in tech/SaaS, e-commerce, or retail environments.
  • •Hands-on experience running commercial negotiations and driving partner deals through the full sales pipeline.
  • •Strong cross-functional leadership skills, advising and upskilling teams without direct reporting lines.
  • •Ability to create sales tools, negotiation frameworks, structured playbooks, and training materials from scratch.
  • •Comfort with quantitative activation KPIs, pipeline tracking, and using data to adjust strategy; experience across international markets.
Experience:3-5 yearsE-commerceRetailSaaSTech
Skills:NegotiationCross-functional collaborationLeadershipTrainingAnalytical thinking
Languages:EnglishSpanishFrenchItalian

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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