Director, Chief of Staff

Discover Financial
Virginia, San Francisco, Richmond
Workplace: OnsiteFull timeUSD 209,500 - 286,900 annuallyFunction: Business OperationsExperience: 7+ yearsEducation: bachelorsSkills: ["Critical thinking","Problem-solving","Prioritization","Leadership","Stakeholder management","Negotiation","Mediation","Facilitation","Organizational skills","Follow-through","Strategic planning","Financial/resource planning","Culture building","Communication"]

Lead strategy and operational enablement for the AI Foundations organization by partnering with enterprise stakeholders to drive complex planning, prioritization, and delivery across multiple teams. Own execution of cross-functional initiatives, including labor strategy, budgeting, resource allocation, and program feasibility assessments. Influence matrixed groups, solve sensitive problems with minimal direction, and champion associate-centric culture and change to improve morale, engagement, and working conditions.

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FursaFursa
Discover Financial
Discover Financial
1 week ago

Director, Chief of Staff

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Lead strategy and operational enablement for the AI Foundations organization by partnering with enterprise stakeholders to drive complex planning, prioritization, and delivery across multiple teams. Own execution of cross-functional initiatives, including labor strategy, budgeting, resource allocation, and program feasibility assessments. Influence matrixed groups, solve sensitive problems with minimal direction, and champion associate-centric culture and change to improve morale, engagement, and working conditions.
Location: Virginia, San Francisco, Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Director level

Key Responsibilities

  • •Serve as a trusted executive partner to stakeholders and leaders across the enterprise, applying business judgment to guide decisions.
  • •Proactively identify and resolve complex cross-team dependencies to keep delivery on track.
  • •Influence and align matrixed stakeholder teams through facilitation, negotiation, and mediation.
  • •Lead short- and long-term strategic programs, aligning labor strategies and resources with organizational goals.
  • •Execute complex cross-functional organizational initiatives, evaluate feasibility, and drive operational excellence and change.

Pay and Benefits

Salary: USD 209,500 - 286,900 annually

Key Requirements

  • •Bachelor’s degree.
  • •At least 7 years of experience in project management, process management, or program management.
  • •5+ years of experience in strategy development.
  • •5+ years of experience in budgeting and labor strategy.
  • •6+ years of experience driving organizational change and operational excellence.
Experience:7+ years
Education:Bachelor's
Skills:Critical thinkingProblem-solvingPrioritizationLeadershipStakeholder managementNegotiationMediationFacilitationOrganizational skillsFollow-throughStrategic planningFinancial/resource planningCulture buildingCommunication

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn