1 day ago

SAP Ariba AMS Consultant (L2/L3 Support)

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Last checked: 16 hours agoStatus: Live

Job Summary

Provide Level 2 and Level 3 operational support for SAP Ariba solutions within a long-term AMS engagement for a global client. Diagnose and resolve incidents and service requests, support SAP Ariba Snap Buying, Strategic Sourcing, and Supplier Risk processes, and handle user administration, roles, and workflow configuration. Participate in cloud release and upgrade activities, collaborate with business and technical teams, and contribute to documentation, knowledge transfer, and continuous service improvement.

Location: Romania

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Provide Level 2 and Level 3 support for SAP Ariba solutions.
•Analyze, troubleshoot, and resolve incidents and service requests.
•Support SAP Ariba Snap Buying, Strategic Sourcing, and Supplier Risk processes.
•Perform user administration and role management activities, including workflow configuration and troubleshooting.
•Participate in quarterly SAP Ariba cloud releases and upgrades; collaborate with business users, service delivery managers, and technical teams while supporting documentation, knowledge transfer, and onboarding.

Pay and Benefits

Perks:Health InsuranceLearning Budget

Key Requirements

•Bachelor’s degree in Computer Science, Business Informatics, Mathematics, or a comparable qualification.
•Minimum 3-5 years of SAP experience with SAP Ariba AMS/Application Support.
•Knowledge of SAP Ariba Buying, Sourcing, or Supplier Management solutions.
•Experience in incident management and ticket-driven support environments.
•Understanding of procurement and sourcing business processes, including user and authorization management.

Experience:3-5 yearsSAP AribaProcurementApplication support

Education:Bachelor's in Computer Science, Business Informatics, Mathematics (or comparable)

Skills:TroubleshootingCollaborationDocumentationContinuous improvementKnowledge transfer

Languages:EnglishGerman

Tech Stack:SAP AribaSAP Ariba AMSApplication SupportSnap BuyingStrategic SourcingSupplier RiskIncident managementTicketingCloud releasesWorkflow configuration

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT