Security IT Support Engineer

Crypto.com
Sofia
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskExperience: 3+ yearsSkills: ["Communication","Problem-solving","Teamwork","Self-motivation","Presentation"]

Inline IT and security engineer role focused on keeping the crypto platform’s endpoints, servers, and VDI secure and up-to-date. You will own IT support, endpoint management, patching, vulnerability remediation, and access management while collaborating with security teams to safely adopt AI tools and enforce least privilege across a fast-paced environment.

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FursaFursa
Crypto.com
Crypto.com
3 months ago

Security IT Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Inline IT and security engineer role focused on keeping the crypto platform’s endpoints, servers, and VDI secure and up-to-date. You will own IT support, endpoint management, patching, vulnerability remediation, and access management while collaborating with security teams to safely adopt AI tools and enforce least privilege across a fast-paced environment.
Location: Sofia
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •IT support: Be the first line of support for the organisation. Resolve issues, hit SLAs, and keep things moving.
  • •Endpoint management: Own the full lifecycle of devices — laptops, desktops, mobiles, and virtual desktops. Deployment, configuration, troubleshooting, all of it.
  • •Patch management: Keep endpoints, workstations, cloud servers, and VDI environments up to date. Track what needs patching, get it done, and report on it.
  • •Vulnerability management: Run regular vulnerability scans across our environment. Understand what the results mean, prioritise by risk, and drive remediation to closure.
  • •Access & identity: Manage user accounts and access rights. Enforce least privilege. Make provisioning and deprovisioning slick and secure.

Key Requirements

  • •3+ years in an IT support or IT operations role
  • •Solid experience with identity and access management, MDM, and endpoint security tools
  • •Exposure to patch management and willingness to grow کاربران broader scope
  • •Experience with vulnerability scanning and understanding of its results
  • •Understanding of AI tools in a work environment and security implications
Experience:3+ yearsCybersecurity
Skills:CommunicationProblem-solvingTeamworkSelf-motivationPresentation
Certifications:CISSPCompTIA Security+AWSMicrosoft Certified
Languages:English
Tech Stack:IAMMDMEndpoint securityPatch managementVulnerability scanningAI security

Company Brief

Crypto.com
Crypto.com operates a global cryptocurrency exchange and payments platform, offering trading, a crypto wallet, debit cards, and merchant payment solutions to retail and institutional customers worldwide.
Industry: Blockchain & Web3
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn