Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Communication","Relationship building","Problem-solving","Adaptability"]

Coordinate the equipment rental experience by responding to inbound leads, guiding contractors through the rental process, and ensuring customers receive the right equipment on time. Build and maintain relationships with contractors and construction principals, resolving inquiries and complaints promptly while educating customers on how EquipmentShare helps them save, earn, and operate more efficiently. Use the company’s proprietary T3 platform to keep machine and rental information up to date, and help drive retention and growth through improved customer experience.

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EquipmentShare
EquipmentShare
9 hours ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Coordinate the equipment rental experience by responding to inbound leads, guiding contractors through the rental process, and ensuring customers receive the right equipment on time. Build and maintain relationships with contractors and construction principals, resolving inquiries and complaints promptly while educating customers on how EquipmentShare helps them save, earn, and operate more efficiently. Use the company’s proprietary T3 platform to keep machine and rental information up to date, and help drive retention and growth through improved customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand and grow the customer base by building relationships with contractors and construction company principals and educating customers on value.
  • •Maintain and nurture existing customer relationships to ensure customers are 100% satisfied and informed of new or additional ways to improve their business.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym MembershipWellness Stipend

Key Requirements

  • •High School diploma or equivalent.
  • •Strong customer service mindset and ability to listen to customers to solve their problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Ability to adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services.
Education:High School
Skills:Customer focusCommunicationRelationship buildingProblem-solvingAdaptability
Languages:English
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn