Team Lead (York, GB, YO19 4TA)

Crocs Inc.
United Kingdom
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Interpersonal skills","Team collaboration","Attention to detail","Proactivity"]

Oversee daily store operations while delivering outstanding consumer service using the C.H.A.R.M. model. Coordinate opening/closing procedures, coach teams on products and promotions, and drive daily sales targets to meet store goals. Lead retail execution including POS management, stock replenishment, pricing/markdowns, loyalty promotions, and presentation standards. Act as a brand ambassador, collaborate with store management on KPI improvement, and follow asset protection and compliance procedures.

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Crocs Inc.
Crocs Inc.
13 hours ago

Team Lead (York, GB, YO19 4TA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Oversee daily store operations while delivering outstanding consumer service using the C.H.A.R.M. model. Coordinate opening/closing procedures, coach teams on products and promotions, and drive daily sales targets to meet store goals. Lead retail execution including POS management, stock replenishment, pricing/markdowns, loyalty promotions, and presentation standards. Act as a brand ambassador, collaborate with store management on KPI improvement, and follow asset protection and compliance procedures.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer service using the C.H.A.R.M. service model.
  • •Oversee opening/closing procedures and educate team members on products and promotions.
  • •Coordinate, delegate, and prioritize daily activities to meet store deadlines and sales targets.
  • •Lead execution of retail operations including POS management, stock replenishment, pricing and markdowns, loyalty promotions, and standards upkeep.
  • •Follow asset protection policies and collaborate with store management to improve sales-driven KPIs.

Key Requirements

  • •2–3 years of total retail experience, with preference for candidates with previous store leadership roles.
  • •Flexibility for nights, weekends, holidays, and extended hours, with regular attendance.
  • •Genuine excitement for retail and sales, with a passion for memorable shopping experiences.
  • •Strong communication and interpersonal skills to build rapport with consumers and team members.
  • •Proactive, detail-oriented approach to completing tasks efficiently.
Experience:Retail
Skills:CommunicationInterpersonal skillsTeam collaborationAttention to detailProactivity
Tech Stack:POS system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn