Sales and Service Leader - Full Time (Bloomfield, MI, US, 48301)

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Interpersonal skills","Customer focus"]

Lead store success by inspiring and coaching your team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, strong product knowledge, and personalized recommendations. Support onboarding and continuous learning for service excellence, loyalty programs, and brand initiatives, while executing daily store operations like inventory and visual merchandising. Help foster an inclusive, high-performing environment and uphold Sephora standards for a safe, enjoyable shopping experience.

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FursaFursa
Sephora
Sephora
1 week ago

Sales and Service Leader - Full Time (Bloomfield, MI, US, 48301)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead store success by inspiring and coaching your team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, strong product knowledge, and personalized recommendations. Support onboarding and continuous learning for service excellence, loyalty programs, and brand initiatives, while executing daily store operations like inventory and visual merchandising. Help foster an inclusive, high-performing environment and uphold Sephora standards for a safe, enjoyable shopping experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire the team to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through client engagement, expert product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning for service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with daily operations including inventory, visual merchandising, and maintaining store standards.

Pay and Benefits

Salary: USD 24 - 27.5 hourly

Key Requirements

  • •2+ years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills with excellent communication and interpersonal abilities.
  • •Comfort working in a fast-paced, dynamic environment with the ability to absorb and share product knowledge.
  • •Physically able to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityCustomer service
Skills:LeadershipCoachingCommunicationInterpersonal skillsCustomer focus

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn