3 months ago

Technical Writer (1yr Contract)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Technical/UX Writer to create and maintain high-quality product content, documentation, and UX copy for Sendbird’s AI-first CX platform. You’ll collaborate with product managers, engineers, and designers, turn complex technical concepts into clear content, and use AI tools to draft and iterate, staying current with AI and SaaS trends to keep content competitive and actionable.

Location: Seoul

Workplace: Onsite

Employment Type: Contract · Permanent

Job Function: Content & Editorial (Writing/Editing)

Seniority: Entry level

Key Responsibilities

•Create content: Develop and maintain high-quality documentation, user guides, and UI text strings for Sendbird’s products, ensuring clarity and accuracy.
•Write UX copy: Craft button labels, error messages, onboarding flows, and tooltips that guide users with minimal friction.
•Improve content: Build an effective feedback loop and integrate customer insights into our content.
•Work with AI: Use AI tools actively in your writing workflow — to draft, restructure, automate, and iterate — while applying your own judgment to every output.
•Stay current: Research competitor products, B2B trends, and developer communities to keep our content competitive and relevant.

Pay and Benefits

Perks:Free ParkingMedical CheckupLanguage LearningParental Leave

Key Requirements

•Experience: 0–2 years in technical writing, UX writing, content design, or a related field.
•Content writing sense: You notice when content does not deliver its message effectively — and you can explain why.
•AI proficiency: You’ve used AI tools in real writing or content work and can direct them with purpose.
•Writing and communication: Fluent in English and Korean, both written and verbal.
•Collaborative tools: Familiar with Git, GitBook, Confluence, Jira, Figma, or similar tools.

Experience:0AISaaSAI tools

Education:Bachelor's

Skills:CommunicationCollaborationCritical thinkingProblem-solving

Languages:EnglishKorean

Tech Stack:GitGitBookConfluenceJiraFigma

Company Brief

Sendbird

Provides a real-time messaging platform and APIs for in-app chat, voice, and video experiences, enabling businesses to integrate scalable communications into mobile and web applications across industries.

Industry: API Platforms

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Mateo, United States

Founded: 2013

Website LinkedIn

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Sendbird

3 months ago

Technical Writer (1yr Contract)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Seoul

Workplace: Onsite

Employment Type: Contract · Permanent

Job Function: Content & Editorial (Writing/Editing)

Seniority: Entry level

Key Responsibilities

•Create content: Develop and maintain high-quality documentation, user guides, and UI text strings for Sendbird’s products, ensuring clarity and accuracy.
•Write UX copy: Craft button labels, error messages, onboarding flows, and tooltips that guide users with minimal friction.
•Improve content: Build an effective feedback loop and integrate customer insights into our content.
•Work with AI: Use AI tools actively in your writing workflow — to draft, restructure, automate, and iterate — while applying your own judgment to every output.
•Stay current: Research competitor products, B2B trends, and developer communities to keep our content competitive and relevant.

Pay and Benefits

Perks:Free ParkingMedical CheckupLanguage LearningParental Leave

Key Requirements

•Experience: 0–2 years in technical writing, UX writing, content design, or a related field.
•Content writing sense: You notice when content does not deliver its message effectively — and you can explain why.
•AI proficiency: You’ve used AI tools in real writing or content work and can direct them with purpose.
•Writing and communication: Fluent in English and Korean, both written and verbal.
•Collaborative tools: Familiar with Git, GitBook, Confluence, Jira, Figma, or similar tools.

Experience:0AISaaSAI tools

Education:Bachelor's

Skills:CommunicationCollaborationCritical thinkingProblem-solving

Languages:EnglishKorean

Tech Stack:GitGitBookConfluenceJiraFigma

Company Brief

Sendbird

Industry: API Platforms

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Mateo, United States

Founded: 2013

Website LinkedIn