Contract Technical Writer

Sendbird
Seoul
Workplace: OnsiteContractFunction: Content & Editorial (Writing/Editing)0Education: bachelorsSkills: ["Communication","Collaboration","Critical thinking","Problem-solving"]

Technical/UX Writer to create and maintain high-quality product content, documentation, and UX copy for Sendbird’s AI-first CX platform. You’ll collaborate with product managers, engineers, and designers, turn complex technical concepts into clear content, and use AI tools to draft and iterate, staying current with AI and SaaS trends to keep content competitive and actionable.

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FursaFursa
Sendbird
Sendbird
5 months ago

Contract Technical Writer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Technical/UX Writer to create and maintain high-quality product content, documentation, and UX copy for Sendbird’s AI-first CX platform. You’ll collaborate with product managers, engineers, and designers, turn complex technical concepts into clear content, and use AI tools to draft and iterate, staying current with AI and SaaS trends to keep content competitive and actionable.
Location: Seoul
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Content & Editorial (Writing/Editing)
Seniority: Entry level

Key Responsibilities

  • •Create content: Develop and maintain high-quality documentation, user guides, and UI text strings for Sendbird’s products, ensuring clarity and accuracy.
  • •Write UX copy: Craft button labels, error messages, onboarding flows, and tooltips that guide users with minimal friction.
  • •Improve content: Build an effective feedback loop and integrate customer insights into our content.
  • •Work with AI: Use AI tools actively in your writing workflow — to draft, restructure, automate, and iterate — while applying your own judgment to every output.
  • •Stay current: Research competitor products, B2B trends, and developer communities to keep our content competitive and relevant.

Pay and Benefits

Perks:Free ParkingMedical CheckupLanguage LearningParental Leave

Key Requirements

  • •Experience: 0–2 years in technical writing, UX writing, content design, or a related field.
  • •Content writing sense: You notice when content does not deliver its message effectively — and you can explain why.
  • •AI proficiency: You’ve used AI tools in real writing or content work and can direct them with purpose.
  • •Writing and communication: Fluent in English and Korean, both written and verbal.
  • •Collaborative tools: Familiar with Git, GitBook, Confluence, Jira, Figma, or similar tools.
Experience:0AISaaSAI tools
Education:Bachelor's
Skills:CommunicationCollaborationCritical thinkingProblem-solving
Languages:EnglishKorean
Tech Stack:GitGitBookConfluenceJiraFigma

Company Brief

Sendbird
Provides a real-time messaging platform and APIs for in-app chat, voice, and video experiences, enabling businesses to integrate scalable communications into mobile and web applications across industries.
Industry: API Platforms
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Mateo, United States
Founded: 2013
WebsiteLinkedIn