Financial Center Manager II - Naperville, IL

Lead and coach a Financial Center team to deliver consistent operating rhythms, onboarding execution, and ongoing customer relationship management. Drive growth of consumer and small-business relationships through consultative sales, Financial Needs Assessments, and proactive support across all channels. Provide direction and oversight for sales/service support, daily operations, and staffing, while reinforcing core values, collaborating with business partners, and supporting community activities. Responsible for risk management and quality customer experience.