Home Equity Senior Processor

Citizens Bank
United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: high_schoolSkills: ["Communication","Accuracy","Time management","Compliance-focused"]

Review and evaluate documentation for home equity loan applications, ensuring completeness and accuracy while following department standards and compliance requirements (including Fair Lending and Reg B). Enter and update application status in loan systems with clear documentation, resolve missing-information issues, and coordinate with customers, loan officers, branches, and vendors to obtain required underwriting materials such as property titles, appraisals, flood certifications, and income documents.

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FursaFursa
Citizens Bank
Citizens Bank
3 days ago

Home Equity Senior Processor

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Review and evaluate documentation for home equity loan applications, ensuring completeness and accuracy while following department standards and compliance requirements (including Fair Lending and Reg B). Enter and update application status in loan systems with clear documentation, resolve missing-information issues, and coordinate with customers, loan officers, branches, and vendors to obtain required underwriting materials such as property titles, appraisals, flood certifications, and income documents.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Receive and evaluate documentation for loan applications and ensure required information is complete and accurate.
  • •Enter clear comments, edit information, and document application status on appropriate loan systems.
  • •Review vendor reports and contact customers, loan officers, and/or branches to obtain routine loan documentation.
  • •Resolve documentation issues for new loan applications.
  • •Apply bank, state, and federal regulations to ensure compliance and document call cadence contacts and results in the system of record.

Key Requirements

  • •5 years of Retail Financial Services experience.
  • •Ability to work in a fast paced environment.
Experience:5+ yearsRetail financial services
Education:High School
Skills:CommunicationAccuracyTime managementCompliance-focused
Tech Stack:Loan systems

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website