Senior Employee Relations Manager

Zscaler
London
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Conflict resolution","Problem-solving","Communication","Stakeholder management","Discretion"]

Lead employee relations across EMEA as a consultative partner to business, legal, and people teams. Manage works council relationships in France, resolve complex grievances and workplace investigations, and optimize a centralized case management system with data analytics and AI-enhanced HR tools. Develop employee relations programs and training, ensure compliance with employment policies and performance processes across EMEA countries, and drive cross-functional efficiencies to reduce organizational risk.

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FursaFursa
Zscaler
Zscaler
4 days ago

Senior Employee Relations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead employee relations across EMEA as a consultative partner to business, legal, and people teams. Manage works council relationships in France, resolve complex grievances and workplace investigations, and optimize a centralized case management system with data analytics and AI-enhanced HR tools. Develop employee relations programs and training, ensure compliance with employment policies and performance processes across EMEA countries, and drive cross-functional efficiencies to reduce organizational risk.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Serve as a strategic partner to business leaders, legal, and people partners on complex employee matters, performance management, and policy interpretation.
  • •Act as the primary liaison with the Works Council in France, leading statutory meetings and managing consultations.
  • •Lead investigations and resolution of employee grievances and formal claims, delivering findings and actionable remediation.
  • •Oversee and optimize a centralized case management system using data analytics and AI-enhanced HR tools to produce dashboards and identify systemic trends.
  • •Design and implement employee relations philosophies, programs, and manager training to support fair treatment and a constructive workplace culture across regions.

Pay and Benefits

Perks:Health InsurancePaid LeaveParental LeaveLearning Budget

Key Requirements

  • •Mid to senior-level employee relations experience, with a substantial track record managing complex ER cases independently.
  • •Hands-on Works Council experience partnering with, consulting, or managing Works Councils.
  • •Practical knowledge of regional labor and employment laws across EMEA (specifically the UK, Germany, and France; ideally Spain and the Netherlands).
  • •Fluency or professional working proficiency in French is preferred.
  • •Advanced problem-solving and conflict resolution skills for highly sensitive employee investigations.
Skills:Conflict resolutionProblem-solvingCommunicationStakeholder managementDiscretion
Languages:French
Tech Stack:AI-driven HR technologiesData analyticsExecutive dashboardsCase management systemAI-enhanced HR tools

Company Brief

Zscaler
Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2007
WebsiteLinkedIn