Service- und Abwicklungsleiter (w/m/d)

Trane Technologies
Germany
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Leadership","People development","Organizational skills","Structured working style","Solutions orientation","EHS awareness","Compliance awareness","Process mindset"]

Lead and manage the service and sales administration functions for AL-KO Air Technology in Jettingen-Scheppach. You’ll provide technical and disciplinary leadership for regional service team leads, oversee spare-parts order handling, and guide commercial processing and process optimization. Manage service technician scheduling to improve productivity, expand the service organization, handle customer complaints, and ensure internal and EHS-compliant operations while coordinating internal communication.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Trane Technologies
Trane Technologies
4 days ago

Service- und Abwicklungsleiter (w/m/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead and manage the service and sales administration functions for AL-KO Air Technology in Jettingen-Scheppach. You’ll provide technical and disciplinary leadership for regional service team leads, oversee spare-parts order handling, and guide commercial processing and process optimization. Manage service technician scheduling to improve productivity, expand the service organization, handle customer complaints, and ensure internal and EHS-compliant operations while coordinating internal communication.
Location: Germany
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Provide technical and disciplinary leadership for regional service team leads and sales administration for spare-parts supply and ventilation technology.
  • •Control commercial order processing and continuously develop and optimize existing processes.
  • •Ensure efficient deployment planning for service technicians to improve productivity.
  • •Build up and expand the service organization.
  • •Serve as the contact for customer complaints and coordinate internal communication while ensuring compliance with all relevant processes and EHS/internal requirements.

Pay and Benefits

Perks:Company Car

Key Requirements

  • •Completed technical training, ideally technician or master qualification, or a degree in building services engineering or electrical engineering (Diplom-Ing./BA Bachelor).
  • •Multi-year service experience and project handling, preferably with prior leadership responsibility.
  • •Strong leadership and people skills, including experience developing employees.
  • •Excellent organizational ability with a structured, solutions-oriented working style.
  • •Process and numbers affinity with confident use of relevant systems, including SAP and MS Office; fluent German and good English.
  • •High sense of responsibility for EHS, compliance, and internal standards
Education:Bachelor's in Gebäudetechnik bzw. Elektrotechnik
Skills:LeadershipPeople developmentOrganizational skillsStructured working styleSolutions orientationEHS awarenessCompliance awarenessProcess mindset
Languages:GermanEnglish
Tech Stack:SAPMS OfficeEHSPDCBVs

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn