Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Interpersonal skills","Problem-solving","Relationship building","Customer focus","Adaptability"]

Coordinate equipment rentals at a Tuscaloosa facility by responding to inbound leads and guiding customers through the rental process. Build and maintain relationships with contractors and construction company principals, educating them on how EquipmentShare helps them save, earn more, and operate efficiently. Ensure customers receive timely, accurate support by promptly handling inquiries and resolving issues. Help drive growth through sales strategies and ongoing customer satisfaction.

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EquipmentShare
EquipmentShare
10 hours ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Coordinate equipment rentals at a Tuscaloosa facility by responding to inbound leads and guiding customers through the rental process. Build and maintain relationships with contractors and construction company principals, educating them on how EquipmentShare helps them save, earn more, and operate efficiently. Ensure customers receive timely, accurate support by promptly handling inquiries and resolving issues. Help drive growth through sales strategies and ongoing customer satisfaction.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Build relationships with contractors and construction company principals and educate them on rental solutions
  • •Maintain and nurture existing customer relationships to ensure high satisfaction
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
  • •Develop sales strategies and techniques to increase market share and improve the customer experience

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid HolidaysPaid Leave

Key Requirements

  • •High school diploma (or equivalent)
  • •Strong interpersonal and problem-solving skills focused on helping customers solve their problems
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Adapt to a fast-paced, growing company and stay continuously educated on EquipmentShare products and services
  • •Ability to respond to customers with energy and optimism, embracing change and continuous improvement
Education:High School
Skills:Interpersonal skillsProblem-solvingRelationship buildingCustomer focusAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn