Store Leader

Tapestry
California
Workplace: OnsiteFull timeUSD 38.25 - 51.75Function: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Leadership","Coaching","Communication","Conflict mediation","Data-driven decision-making"]

Lead the store to maximize productivity and profitability by building a high-performing team and elevating the client experience. Drive clienteling and omni-channel results using consistent CRM/client book usage, proactive outreach, and KPI achievement. Recruit, coach, and manage performance, and take ownership of sales and productivity forecasting. Ensure brand standards, visual merchandising execution, operational excellence, compliance, loss prevention, and accurate inventory processes.

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FursaFursa
Tapestry
Tapestry
2 months ago

Store Leader

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead the store to maximize productivity and profitability by building a high-performing team and elevating the client experience. Drive clienteling and omni-channel results using consistent CRM/client book usage, proactive outreach, and KPI achievement. Recruit, coach, and manage performance, and take ownership of sales and productivity forecasting. Ensure brand standards, visual merchandising execution, operational excellence, compliance, loss prevention, and accurate inventory processes.
Location: California
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Model service behaviors and selling standards, coaching in real time to deliver a premium client experience.
  • •Drive clienteling and omni-channel strategies, ensuring CRM/client book usage, outreach, follow-ups, and KPI achievement.
  • •Recruit, onboard, train, motivate, and provide performance management through check-ins and evaluations.
  • •Forecast, plan, and deliver against store sales and productivity goals; analyze reports and implement action plans.
  • •Oversee operational excellence including opening/closing routines, cash handling, scheduling/payroll, inventory integrity, and compliance/loss prevention.

Pay and Benefits

Salary: USD 38.25 - 51.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •3+ years of store leadership in retail or service; luxury/premium experience preferred.
  • •Proven sales leadership with coaching and development, stakeholder management, and strong communication.
  • •Ability to drive data-driven decision-making using selling reports and business trends.
  • •Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and familiarity with CRM/clienteling tools.
  • •Strong English language proficiency and ability to work a flexible retail schedule.
Experience:3+ yearsRetailLuxury/premium
Skills:LeadershipCoachingCommunicationConflict mediationData-driven decision-making
Languages:English
Tech Stack:Microsoft OfficeExcelWordPowerPointOutlookCRMClientelingOmni-channelLive stream shoppingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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