Associate Network Operations Center Technician - 3rd Shift
Carvana
United States
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Calm under pressure","Attention to detail","Issue resolution","Coordinate efforts","Work with automation/tools"]Monitor and analyze network and service systems, resolve alerts via runbooks within defined SLAs, and escalate when needed. Maintain live services by responding to incidents, measuring availability/latency, and tracking overall system health. Use monitoring and automation tooling (e.g., PagerDuty, PRTG, Splunk OnCall, DataDog) to identify trends, support automation, log issues in ticketing systems, and serve as Major Incident Commander as needed on onsite shifts.
