Customer Service Delivery Advocate- 4 day work week!

Carvana
United States
Workplace: OnsiteFull timeUSD 18 - 20 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer-focused","Self-motivated","Energetic","Attention to detail","Safety mindset"]

Deliver vehicles to customers’ doors using custom car haulers, ensuring safe, on-time transportation while maintaining a clean driving record. Load and unload vehicles, inspect the hauler for safety, and complete customer paperwork. Use Carvana’s customer tracking system to document thorough notes, collaborate as a customer-focused team member, and meet shift availability and physical requirements. Additional licensing/Notary requirements may apply by state.

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FursaFursa
Carvana
Carvana
2 months ago

Customer Service Delivery Advocate- 4 day work week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using custom car haulers, ensuring safe, on-time transportation while maintaining a clean driving record. Load and unload vehicles, inspect the hauler for safety, and complete customer paperwork. Use Carvana’s customer tracking system to document thorough notes, collaborate as a customer-focused team member, and meet shift availability and physical requirements. Additional licensing/Notary requirements may apply by state.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers.
  • •Load and unload vehicles and inspect the car-hauler to ensure vehicles remain safe to drive.
  • •Complete customer paperwork and record thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
  • •Work assigned shifts (7 days/week availability) with rotating days off between weekdays and weekends.

Pay and Benefits

Salary: USD 18 - 20 hourly
Equity and Bonus:Equity
Perks:401kHealth InsuranceDentalVisionPaid LeaveStudent LoanEquityOvertime

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be at least 21 years of age and possess a valid driver’s license.
  • •Be able to read, write, speak and understand English.
  • •Perform physically demanding tasks (loading/unloading, detailing) and sustain activity for 8+ hours, including handling 50 lbs.
  • •Obtain required credentials within timelines (Notary within 90 days; additional state specialty licenses like Chauffeur’s license or Vehicle Verifier as applicable).
Experience:2+ years
Skills:Customer-focusedSelf-motivatedEnergeticAttention to detailSafety mindset
Licenses:Valid driver’s licenseNotaryChauffeur’s licenseVehicle Verifier license
Certifications:DOT Medical Card
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn