Associate Specialist, Implementation

Mastercard
Pune
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Skills: ["Communication","Presentation","Troubleshooting","Problem solving","Ownership"]

Implement and test Mastercard products and services with financial institutions, ensuring accurate vetting of customer network interfaces for production electronic payments. Lead end-to-end customer implementation projects using the global project methodology, managing multiple parallel initiatives and autonomous customer escalations. Conduct in-depth testing of data elements and network configurations, support release code and system changes, and serve as an SME consultant and trainer to improve delivery quality and reliability.

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FursaFursa
Mastercard
Mastercard
1 month ago

Associate Specialist, Implementation

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Status: Live
Reposted: similar role first listed 5 months ago

Job Summary

Implement and test Mastercard products and services with financial institutions, ensuring accurate vetting of customer network interfaces for production electronic payments. Lead end-to-end customer implementation projects using the global project methodology, managing multiple parallel initiatives and autonomous customer escalations. Conduct in-depth testing of data elements and network configurations, support release code and system changes, and serve as an SME consultant and trainer to improve delivery quality and reliability.
Location: Pune
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Manage end-to-end implementation project execution with external customers using the global project methodology until full closure.
  • •Assess, document, and independently drive customer implementation needs, guiding customers through process, rules, specifications, and required documentation.
  • •Lead cross-functional implementation project teams and manage a high number of multiple projects in parallel.
  • •Utilize tools and resources to conduct in-depth testing of data elements, network configurations, and interfaces for accurate payment processing vetting.
  • •Act as an SME/customer delivery consultant and handle customer escalations autonomously, including identifying and delivering customer training (AOW).

Key Requirements

  • •Bachelor’s/Master’s degree in Information Technology, Computer Science, Exact Sciences, Business, or equivalent work experience.
  • •Strong project management and testing skills with a disciplined priority-setting approach.
  • •Advanced understanding of payment systems and Mastercard products and services.
  • •Understanding of implementation processes and assigned products’ strategy, including how Mastercard business operates.
  • •Knowledge of Webservices, API integration patterns, and ISO standards for client onboarding.
Skills:CommunicationPresentationTroubleshootingProblem solvingOwnership
Languages:English
Tech Stack:WebservicesAPIsISO standards

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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