Hermes

1 month ago

Sale Associate Chicago store - John Lobb

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Join the flagship Chicago store as a Sales Associate for John Lobb, delivering exceptional customer service to an international clientele. You’ll develop product knowledge, drive sales, manage stock and back-office tasks, contribute to CRM initiatives, and continue building relationships to maximize customer retention in a luxury retail environment.

Location: Chicago

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Provide excellent customer service on the sales floor, developing and maximizing sales opportunities while ensuring customer retention.
•Develop in-depth knowledge of all John Lobb products and their features/benefits to better assist clients.
•Maintain attractive, up-to-date in-store displays and assist with stock productivity and back-office tasks.
•Handle customer queries and correspondence promptly and professionally, supporting CRM initiatives.
•Support stock ordering, receiving, and maintenance processes and participate in security and store requirements as needed.

Pay and Benefits

Salary: USD 25 - 27 hourly

Perks:MedicalDentalVisionAnnual BonusDiscount

Key Requirements

•Minimum 3 years of experience in high-end/luxury international retail contexts; footwear/shoes experience is a plus
•Excellent written and oral English communication skills
•Fluency in another language is a strong advantage
•Some experience of retail administration; basic CRM, databases and e-commerce knowledge is a plus
•Demonstrated sophisticated selling and customer relations approach; team player; dynamic, flexible and adaptable with proactive performance focus

Experience:3+ yearsRetailLuxuryFashionShoesCRM

Skills:CommunicationCustomer serviceTeamworkProblem-solving

Languages:English

Tech Stack:CRME-commerce

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

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Hermes

1 month ago

Sale Associate Chicago store - John Lobb

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Chicago

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Provide excellent customer service on the sales floor, developing and maximizing sales opportunities while ensuring customer retention.
•Develop in-depth knowledge of all John Lobb products and their features/benefits to better assist clients.
•Maintain attractive, up-to-date in-store displays and assist with stock productivity and back-office tasks.
•Handle customer queries and correspondence promptly and professionally, supporting CRM initiatives.
•Support stock ordering, receiving, and maintenance processes and participate in security and store requirements as needed.

Pay and Benefits

Salary: USD 25 - 27 hourly

Perks:MedicalDentalVisionAnnual BonusDiscount

Key Requirements

•Minimum 3 years of experience in high-end/luxury international retail contexts; footwear/shoes experience is a plus
•Excellent written and oral English communication skills
•Fluency in another language is a strong advantage
•Some experience of retail administration; basic CRM, databases and e-commerce knowledge is a plus
•Demonstrated sophisticated selling and customer relations approach; team player; dynamic, flexible and adaptable with proactive performance focus

Experience:3+ yearsRetailLuxuryFashionShoesCRM

Skills:CommunicationCustomer serviceTeamworkProblem-solving

Languages:English

Tech Stack:CRME-commerce

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn