Digital/Technical Product Manager Lead

USAA
San Antonio, Plano
Workplace: HybridFull timeUSD 143,320 - 273,930 annuallyFunction: Product ManagementEducation: bachelorsSkills: ["Cross-functional leadership","Communication","Problem-solving","Systems thinking","Mentoring"]

Own the product strategy and roadmap for member-facing digital/technology experiences, translating complex customer needs into initiatives from requirements through validation. Lead cross-functional teams (Business, UX, Technology, Ops, Marketing) to deliver integrated multi-platform solutions, using KPIs/KRIs and data-driven analysis to measure performance and defend investments. Use user-centered design and design thinking to guide research, concepting, and continuous improvements, serving as an escalation point and mentoring team members.

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FursaFursa
USAA
USAA
3 days ago

Digital/Technical Product Manager Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own the product strategy and roadmap for member-facing digital/technology experiences, translating complex customer needs into initiatives from requirements through validation. Lead cross-functional teams (Business, UX, Technology, Ops, Marketing) to deliver integrated multi-platform solutions, using KPIs/KRIs and data-driven analysis to measure performance and defend investments. Use user-centered design and design thinking to guide research, concepting, and continuous improvements, serving as an escalation point and mentoring team members.
Location: San Antonio, Plano
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Independently use research, market intelligence, and data-driven insights to identify opportunities, propose solutions, create/maintain roadmaps, and improve performance.
  • •Lead team and stakeholders to envision, define, and translate digital/technology product opportunities into initiatives and drive execution strategy.
  • •Shepherd complex, integrated digital/technology product opportunities from idea through market validation with relevant stakeholders and SMEs.
  • •Quantify and defend product investments using business case artifacts and hypotheses, communicating value propositions.
  • •Use KPIs/KRIs and analytical rigor to understand and report product performance, guide improvements, and act as an escalation point to resolve issues.

Pay and Benefits

Salary: USD 143,320 - 273,930 annually
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeavePaid Leave

Key Requirements

  • •Bachelor's degree; or 4 years of relevant education and/or experience.
  • •8 years of Digital/Technology Product Management experience, or an advanced degree with 6 years experience.
  • •Experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing.
  • •Translate business requirements into platform implications and technical specifications.
  • •Connect and influence cross-functional teams in matrixed organizations through communication and problem-solving.
Experience:Digital product managementFinancial servicesBankingInsuranceAnalyticsUser experience
Education:Bachelor's
Skills:Cross-functional leadershipCommunicationProblem-solvingSystems thinkingMentoring
Tech Stack:Pega

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn