Area Customer Experience Specialist - Industry, TX

Provide best-in-class customer experiences across multiple branch locations in a region as a financial concierge. Support walk-in customers with customer transactions, resolve issues, and educate clients on deposits, loans, and banking technology (online, mobile, and ATM). Retain and grow consumer and business relationships by identifying financial goals and recommending appropriate banking products, while ensuring adherence to operational, security, risk, and regulatory policies.