Lolli & Pops Service Lead

Ampersand Brands (Lolli & Pops - Hammond's Candies)
United States
Workplace: OnsiteFull timeUSD 12.41 - 12.41 hourlyFunction: Administration & Executive AssistanceSkills: ["Interpersonal skills","Coaching","Organization","Problem-solving","Multitasking","Positive attitude"]

Lead day-to-day store execution as a keyholder and member of the leadership team—driving store KPI performance, guest engagement, and product knowledge. Coach and develop your team, support training and motivation, and assist the Store Manager with paperwork, ordering, and inventory. Maintain visual merchandising, cleanliness, and ensure policies are followed, while embodying the brand inside and outside the store.

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Ampersand Brands (Lolli & Pops - Hammond's Candies)
Ampersand Brands (Lolli & Pops - Hammond's Candies)
3 days ago

Lolli & Pops Service Lead

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead day-to-day store execution as a keyholder and member of the leadership team—driving store KPI performance, guest engagement, and product knowledge. Coach and develop your team, support training and motivation, and assist the Store Manager with paperwork, ordering, and inventory. Maintain visual merchandising, cleanliness, and ensure policies are followed, while embodying the brand inside and outside the store.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Drive store-level financial and operational results by monitoring and acting on KPI targets.
  • •Keep the team focused on guest engagement, sampling, and sharing product knowledge.
  • •Maximize team performance through product knowledge education, coaching selling skills, and leading by example.
  • •Assist in training, developing, and motivating team members.
  • •Support the Store Manager with paperwork, ordering, and inventory management, and maintain store cleanliness and merchandising standards.

Pay and Benefits

Salary: USD 12.41 hourly

Key Requirements

  • •Exceptional interpersonal skills working with guests and team members.
  • •Ability to lift up to 25 pounds.
  • •Bias towards action and willingness to move medium to large items up to 75 lbs using safety techniques.
  • •Desire to be coached and mentored, with strong motivation to grow.
  • •Flexible availability to work during the store’s busiest times.
Skills:Interpersonal skillsCoachingOrganizationProblem-solvingMultitaskingPositive attitude

Company Brief

Ampersand Brands (Lolli & Pops - Hammond's Candies)
Operates confectionery retail and e-commerce brands including Lolli & Pops and Hammond's Candies, offering artisan sweets, candy gifts, and seasonal treats through branded retail stores and online ordering for gifting and specialty confectionery customers.
Industry: Food & Beverage
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