Workplace Experience Manager

Clay
New York
Workplace: OnsiteFull timeUSD 130,000 - 165,000 annuallyFunction: Facilities, Workplace & Physical OperationsExperience: 4+ yearsSkills: ["Strategic thinking","Project management","Stakeholder management","Problem-solving","Communication"]

Own and elevate Clay HQ operations for a new 160,000 sq ft flagship office. Lead workplace strategy, facilities management, vendor and contract relationships, space planning, and day-to-day office norms for 250+ people. Ensure health, safety, and compliance across building systems and emergency preparedness, manage the workplace experience budget, and help build culture through events and creative workplace programming. Collaborate with Workplace Experience leads across SF and London.

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FursaFursa
Clay
Clay
16 hours ago

Workplace Experience Manager

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Last checked: 5 hours agoStatus: Live

Job Summary

Own and elevate Clay HQ operations for a new 160,000 sq ft flagship office. Lead workplace strategy, facilities management, vendor and contract relationships, space planning, and day-to-day office norms for 250+ people. Ensure health, safety, and compliance across building systems and emergency preparedness, manage the workplace experience budget, and help build culture through events and creative workplace programming. Collaborate with Workplace Experience leads across SF and London.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations
Seniority: Manager level

Key Responsibilities

  • •Own all workplace operations for Clay HQ, including facilities management, space planning, vendor relationships, budget management, and long-term strategy for a 160,000 sq ft space.
  • •Lead and mentor the NYC workplace team, establish best practices and norms, and set the standard for workplace excellence.
  • •Oversee facility operations including HVAC, electrical, plumbing, janitorial services, security systems, access control, and building maintenance.
  • •Manage relationships with landlords, building management, cleaning services, catering partners, security providers, and other key vendors, including contract negotiation and service level excellence.
  • •Drive workplace services and office operations such as seating assignments for 250+ people, office norms and standards, kitchen/pantry management, meeting room technology, and ongoing improvements using metrics and feedback.

Pay and Benefits

Salary: USD 130,000 - 165,000 annually
Equity and Bonus:Equity

Key Requirements

  • •4+ years of workplace/facilities experience, with demonstrated success leading an office of 250+ people.
  • •Experience leading large-scale office moves, including relocation planning, logistics, timelines, vendor coordination, and employee experience.
  • •Deep experience managing facility operations for 100,000+ square foot spaces, including building systems and preventive maintenance.
  • •Ability to develop long-term workplace strategies and proactively solve complex operational challenges.
  • •Proven vendor and contract management experience, including negotiating relationships, service level agreements, and multi-year contracts.
Experience:4+ years
Skills:Strategic thinkingProject managementStakeholder managementProblem-solvingCommunication

Company Brief

Clay
Provides a go-to-market development environment combining AI agents and 100+ data integrations to help growth teams source, enrich, and act on customer data for personalized outreach, CRM enrichment, and automated GTM workflows.
Industry: Enterprise Software
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series B
Headquarters: New York, United States
Founded: 2019
WebsiteLinkedIn