Senior Business QA Manager

HSBC
Guangzhou
Workplace: OnsiteFull timeFunction: QA, Test & Release EngineeringSkills: ["Leadership","Team development","Performance management","Risk management","Governance"]

Lead HSBC’s Business QA capability by overseeing internal teams and vendor resources across multiple initiatives. Build and manage a high-performing team aligned with organizational goals, directly supervising Business QA teams and ensuring digital deliverables meet business requirements for customer release. Drive cross-browser and device coverage using external data and industry trends, operate within QA governance structures, and manage risks, issues, and dependencies for Global Change Execution Programmes.

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FursaFursa
HSBC
HSBC
4 hours ago

Senior Business QA Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead HSBC’s Business QA capability by overseeing internal teams and vendor resources across multiple initiatives. Build and manage a high-performing team aligned with organizational goals, directly supervising Business QA teams and ensuring digital deliverables meet business requirements for customer release. Drive cross-browser and device coverage using external data and industry trends, operate within QA governance structures, and manage risks, issues, and dependencies for Global Change Execution Programmes.
Location: Guangzhou
Workplace: Onsite
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Manager level

Key Responsibilities

  • •Provide strategic leadership for a robust horizontal testing capability, overseeing internal staff and vendor engagements across multiple initiatives.
  • •Build and lead a high-performing Business QA team aligned with organizational goals, directly supervising Business QA teams.
  • •Support delivery of the production line (development, testing, and implementation) to ensure digital deliverables meet business requirements for customer release.
  • •Contribute to successful delivery of flagship Global Change Execution Programmes, using external data sources and industry trends for cross-browser and device coverage.
  • •Operate within Business QA governance structures, identify risks/issues/interdependencies, and ensure compliance with standards and protocols.

Key Requirements

  • •Strong knowledge of Agile delivery methodologies and the role of QA within them.
  • •Extensive experience in customer-focused organizations, particularly digital transformation or change management.
  • •Deep understanding of testing processes and a track record of delivering quality outcomes.
  • •Proven ability to lead and develop high-performing teams with strong performance management.
  • •Excellent understanding of project methodologies, frameworks, and best practices; subject matter expertise in digital channels.
Skills:LeadershipTeam developmentPerformance managementRisk managementGovernance

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn