Reindeer AI

2 weeks ago

Strategic Account Manager (San Fransisco)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Own the post-sale relationship end-to-end for an enterprise portfolio, driving revenue retention and expansion through onboarding, QBRs, renewals, and multi-year account plans. Advise customers on AI initiatives and AI agent use-cases to streamline and transform their business. Lead complex negotiations and cross-sell/upsell, proactively mitigate churn risk, and translate customer feedback into actionable product insights while building repeatable account management playbooks.

Location: San Francisco

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own a portfolio of enterprise accounts with full responsibility for revenue retention and expansion.
•Build and execute multi-year account plans aligned to customer objectives and company growth targets, leading QBRs and executive engagements.
•Identify AI-driven impact opportunities and advise enterprise customers on AI initiatives and business use-cases for AI agents.
•Drive expansion through cross-sell and upsell, identify and close opportunities, and lead complex negotiations and deal execution.
•Own the full renewal cycle, forecast and close, identify churn risks early, and lead structured onboarding to ensure fast time-to-value.

Pay and Benefits

Salary: USD 220,000 - 290,000 annually

Key Requirements

•5-8+ years in account management, customer success, or sales in enterprise SaaS.
•Proven quota carrier with clear retention and expansion ownership.
•Experience managing complex enterprise accounts and multi-stakeholder relationships.
•Strong negotiation and closing skills with end-to-end ownership of commercial outcomes.
•Executive presence and strong communication skills, with an analytical, data-driven mindset and solid understanding of AI concepts.

Experience:5-8 yearsEnterprise SaaS

Skills:Executive communicationNegotiationProblem-solvingCustomer-centricityAnalytical mindset

Tech Stack:AI agents

Company Brief

Reindeer AI

Builds custom AI agents and a Fast Track Training platform to automate back‑office workflows (payments, quotes, KYC, document processing) for enterprises, with continuous monitoring to prevent model drift and hallucinations.

Industry: AI & Machine Learning

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Funding: Seed

Headquarters: Tel Aviv, Israel

Founded: 2024

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Reindeer AI

2 weeks ago

Strategic Account Manager (San Fransisco)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own a portfolio of enterprise accounts with full responsibility for revenue retention and expansion.
•Build and execute multi-year account plans aligned to customer objectives and company growth targets, leading QBRs and executive engagements.
•Identify AI-driven impact opportunities and advise enterprise customers on AI initiatives and business use-cases for AI agents.
•Drive expansion through cross-sell and upsell, identify and close opportunities, and lead complex negotiations and deal execution.
•Own the full renewal cycle, forecast and close, identify churn risks early, and lead structured onboarding to ensure fast time-to-value.

Pay and Benefits

Salary: USD 220,000 - 290,000 annually

Key Requirements

•5-8+ years in account management, customer success, or sales in enterprise SaaS.
•Proven quota carrier with clear retention and expansion ownership.
•Experience managing complex enterprise accounts and multi-stakeholder relationships.
•Strong negotiation and closing skills with end-to-end ownership of commercial outcomes.
•Executive presence and strong communication skills, with an analytical, data-driven mindset and solid understanding of AI concepts.

Experience:5-8 yearsEnterprise SaaS

Skills:Executive communicationNegotiationProblem-solvingCustomer-centricityAnalytical mindset

Tech Stack:AI agents

Company Brief

Reindeer AI

Industry: AI & Machine Learning

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Funding: Seed

Headquarters: Tel Aviv, Israel

Founded: 2024

Glassdoor: 3.3

Website LinkedIn Glassdoor