Sales & Service Lead - Brickell City Centre

Alo Yoga
Miami
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision-making","Coaching","Communication","Interpersonal skills"]

Lead an exceptional guest experience on the sales floor by coaching Sales & Service Associates and Cashiers, strengthening guest connection, and delivering guest education and engagement targets. Analyze reports and metrics to drive results, support action plans for deficient areas, and improve growth opportunities. Partner with Operations & Visual leads to execute cross-functional directives, manage operational reporting and budgets, and ensure effective floor coverage through selling initiatives.

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Alo Yoga
Alo Yoga
3 days ago

Sales & Service Lead - Brickell City Centre

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead an exceptional guest experience on the sales floor by coaching Sales & Service Associates and Cashiers, strengthening guest connection, and delivering guest education and engagement targets. Analyze reports and metrics to drive results, support action plans for deficient areas, and improve growth opportunities. Partner with Operations & Visual leads to execute cross-functional directives, manage operational reporting and budgets, and ensure effective floor coverage through selling initiatives.
Location: Miami
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead guest experience on the floor by assessing guest connection and providing technical product education support to address gaps
  • •Continue building client relationships daily with customers
  • •Analyze reports to strategize and deliver results, supporting action plans and highlighting growth opportunities
  • •Ensure effective sales floor coverage through workforce solutions and leading selling initiatives as needed
  • •Oversee Sales & Service Associates and Cashiers, using performance tools to evaluate associates and provide constant feedback to drive growth

Pay and Benefits

Perks:Health InsuranceDentalVision401kEmployee DiscountFree MembershipParent SupportClothing Allowance

Key Requirements

  • •2+ years of prior work experience in a client-centric, sales environment
  • •Proven leadership capabilities with excellent decision-making
  • •Values feedback and is receptive to receiving and providing feedback
  • •Self-motivated and results-driven, both individually and as a team
  • •Excellent interpersonal and written communication skills, with ability to stand and move for a full shift and lift/push/carry up to 50 pounds
Experience:2+ yearsRetailClient-centricSales
Skills:LeadershipDecision-makingCoachingCommunicationInterpersonal skills

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn