IT Specialist, North America

Provide end-to-end IT support for employees across hardware, software, and collaboration tools, resolving complex issues and delivering fast, friendly assistance. Manage incidents in a ticketing system, handle equipment setup, account and license management, and user onboarding. Support office openings, moves, and expansions across the US and APAC, while training users and continuously improving internal IT processes to keep the environment secure, scalable, and efficient.