Senior Director, Professional Services

Celonis
New York
Workplace: HybridFull timeUSD 204,000 - 240,000 annuallyFunction: Executive & General ManagementExperience: 9+ yearsSkills: ["Leadership","Communication","Stakeholder management"]

Lead strategy, growth, and delivery excellence of Celonis’ Services practice for a sub-regional portfolio. Own services delivery, sales strategy, and customer adoption of the Celonis Platform, managing multiple high-performing teams and partnering with Sales and Value Engineering to drive ROI and sustainable growth.

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Celonis
Celonis
3 months ago

Senior Director, Professional Services

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Last checked: 11 hours agoStatus: Live

Job Summary

Lead strategy, growth, and delivery excellence of Celonis’ Services practice for a sub-regional portfolio. Own services delivery, sales strategy, and customer adoption of the Celonis Platform, managing multiple high-performing teams and partnering with Sales and Value Engineering to drive ROI and sustainable growth.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Strategic Practice Leadership: Develop and execute short-term (0-6 months) and mid-term (1-2 years) strategic plans for multiple verticals within services, represent your sub-region in quarterly business reviews and strategic management forums.
  • •Delivery Excellence & Value Realization: Serve as the Services Project Sponsor, monitor scope/schedule/budget, and drive rapid, measurable ROI across implementations with comprehensive adoption plans.
  • •Services Sales & Growth: Own scoping and selling of services deals, position offerings to enterprise Go-To-Market teams, and identify portfolio expansion opportunities.
  • •People & Team Development: Recruit, mentor, and develop a diverse, high-performing team; manage performance and cultivate an inclusive culture.
  • •Customer Impact: Manage customer health, engage with stakeholders to mitigate risks, and drive initiatives like Go to Green to ensure long-term adoption of Celonis.

Pay and Benefits

Salary: USD 204,000 - 240,000 annually
Equity and Bonus:Equity
Perks:RsusParental LeavePaid LeaveWellness StipendEquity

Key Requirements

  • •9+ years of experience in Management Consulting, Professional Services, or SaaS Implementation, with relevant experience working in the SaaS industry.
  • •7+ years of leadership experience managing multiple verticals, with a track record of recruiting, motivating, developing, and retaining top talent in high performing teams.
  • •Experience creating and executing business plans (1-2 year horizon) and managing a P&L or services forecast.
  • •Strong experience leading services sales cycles, including scoping, pricing, and contract negotiation for complex software implementations.
  • •Delivery expertise with deep understanding of managing professional services teams and software implementation methodologies, preferably in enterprise SaaS or adjacent consulting industries.
Experience:9+ yearsSaaSManagement ConsultingProfessional Services
Skills:LeadershipCommunicationStakeholder management
Languages:English

Company Brief

Celonis
Provides cloud-based process mining and execution management software that helps organizations visualize, analyze, and optimize business processes to improve efficiency, reduce costs, and accelerate operational transformation across enterprise systems.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 2011
WebsiteLinkedIn