Personal Banker

Commerce Bancshares
Columbia
Workplace: OnsiteFull timeUSD 20.55 - 25.05 hourlyFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Communication","Attention to detail","Self-starter","Organizational skills","Adaptability"]

Serve as a retail banking ambassador by conducting needs-based conversations with customers in person and over the phone, uncovering financial needs, and recommending appropriate products and services. Accurately complete transactions while complying with policies, procedures, and regulatory requirements. Educate customers on retail products and digital solutions, meet individual and branch sales/customer service expectations, and refer complex needs to specialists. Work Monday–Friday and Saturdays at the Columbia 9th & Broadway location.

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Commerce Bancshares
Commerce Bancshares
2 days ago

Personal Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Serve as a retail banking ambassador by conducting needs-based conversations with customers in person and over the phone, uncovering financial needs, and recommending appropriate products and services. Accurately complete transactions while complying with policies, procedures, and regulatory requirements. Educate customers on retail products and digital solutions, meet individual and branch sales/customer service expectations, and refer complex needs to specialists. Work Monday–Friday and Saturdays at the Columbia 9th & Broadway location.
Location: Columbia
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Deliver an excellent customer experience in person and over the phone to meet customers’ financial needs.
  • •Listen to customers, uncover needs, and make recommendations of products and services to achieve individual and team sales and services goals.
  • •Educate customers on retail products and digital solutions to enhance financial wellness and the customer experience.
  • •Complete financial transactions accurately and efficiently while complying with policies, procedures, and regulatory requirements.
  • •Identify complex financial needs and refer customers to bank specialists when appropriate.

Pay and Benefits

Salary: USD 20.55 - 25.05 hourly
Perks:Health InsuranceDentalVision401kLife InsurancePaid Leave

Key Requirements

  • •1+ years sales or customer service experience required.
  • •High School diploma or equivalent combination of education and experience required.
  • •Strong sales skills with the ability to connect with customers in-person and over the phone and deliver excellent customer experience.
  • •Ability to meet personal and branch sales and customer service expectations.
  • •Proficient with Microsoft Word, Excel and Outlook.
Experience:1+ yearsSalesCustomer service
Education:High School
Skills:Customer serviceSalesCommunicationAttention to detailSelf-starterOrganizational skillsAdaptability
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft Outlook

Company Brief

Commerce Bancshares
Provides commercial, retail, wealth management, and payment services through its regional banking operations. Commerce Bancshares serves individuals, businesses, and institutions across the Midwest with deposit accounts, lending, treasury, and card solutions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kansas City, United States
Founded: 1865
WebsiteLinkedIn