Administrator (Newport, Gwent, GB, NP20 1FX)

Serco
Newport
Full timeGBP 24,000+Function: Administration & Executive AssistanceSkills: ["Communication","Interpersonal skills","Attention to detail","Proactive mindset","Flexibility"]

Support the Employment, Skills and Training (EST) team to deliver the Restart Contract. You’ll provide front-of-house reception and customer service, maintain accurate records and input data across systems, and monitor shared inboxes and phone lines to respond or escalate queries. You’ll also help coordinate training sessions, manage petty cash, and support general office administration and facilities coordination.

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FursaFursa
Serco
Serco
1 day ago

Administrator (Newport, Gwent, GB, NP20 1FX)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support the Employment, Skills and Training (EST) team to deliver the Restart Contract. You’ll provide front-of-house reception and customer service, maintain accurate records and input data across systems, and monitor shared inboxes and phone lines to respond or escalate queries. You’ll also help coordinate training sessions, manage petty cash, and support general office administration and facilities coordination.
Location: Newport
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver a high standard of customer service when supporting participants, learners and colleagues.
  • •Manage reception duties, welcoming visitors and ensuring a professional front-of-house experience.
  • •Maintain accurate records and input data quickly and accurately across systems.
  • •Monitor shared inboxes and phone lines, responding to or escalating queries as appropriate.
  • •Support coordination of training sessions and general office administration, including petty cash and facilities coordination.

Pay and Benefits

Salary: GBP 24,000
Perks:PensionPaid LeaveLearning Budget

Key Requirements

  • •Experience in a front of house or administration role.
  • •Strong communication and interpersonal skills.
  • •Good IT skills, including Microsoft Office applications such as Word, Excel and Outlook.
  • •Excellent attention to detail with the ability to manage your workload effectively.
  • •An Enhanced DBS check is required; BPSS clearance is also required.
Skills:CommunicationInterpersonal skillsAttention to detailProactive mindsetFlexibility
Certifications:Enhanced DBS check
Tech Stack:Microsoft OfficeWordExcelOutlook

Eligibility

Security Clearance:BPSS clearance

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn