Guest Services- The Gorge Amphitheater

Provide front-line guest services at The Gorge Amphitheater by responding to inbound calls and in-person inquiries, resolving customer concerns, and handling complaints. Use judgment and communication to understand guest needs, maintain loyalty, and refer unresolved issues to designated departments. Solicit new or additional services or products, keep accurate records of interactions, support sustainability efforts, and help close the venue after shows.