Ebanx

2 months ago

Software Production Engineer | Singapore

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Own production reliability for the APAC region in Singapore, resolving complex production issues, improving observability, and contributing to the hub's operational foundations as EBANX builds its Singapore Engineering Center from the ground up.

Location: Singapore

Workplace: Hybrid

Job Function: Manufacturing & Production Operations

Seniority: Mid level

Key Responsibilities

•Own production reliability for the APAC region — monitoring systems, triaging alerts, coordinating incident response, and serving as a key engineering reference for merchants and partners.
•Investigate and troubleshoot complex production issues across the stack, including integrations with PSPs, acquirers, and local payment rails.
•Support onboarding, go-live, and stabilization of new payment integrations and market expansions in APAC from integration to production readiness.
•Implement hotfixes for critical production issues and conduct root cause analyses to identify systemic risks and prevent recurrence.
•Improve observability coverage for APAC services — building and tuning dashboards, alerts, and runbooks using Datadog and OpenSearch.

Pay and Benefits

Perks:Meal AllowanceHealth InsuranceLearning BudgetLanguage ClassesWell-being Program

Key Requirements

•Hands-on experience in production engineering, DevOps, or site reliability engineering with ownership of services in production.
•Strong troubleshooting skills for distributed systems in high-availability, high-throughput environments.
•Experience with observability tooling (monitoring, alerting, logs, tracing) and a focus on reducing incident time-to-detect and -resolve.
•Practical experience with cloud infrastructure (AWS preferred) and CI/CD-driven environments, and using AI tools to improve efficiency.
•Ability to support onboarding, go-live, and stabilization of new payment integrations and market expansions in APAC.

Experience:FintechPaymentsFinancial services infrastructure

Skills:MacOSGitHub EnterpriseDatadogOpenSearchClaudeDevin.aiAWSCI/CD

Languages:English

Tech Stack:MacOSGitHub EnterpriseDatadogOpenSearchClaudeDevin.aiAWSCI/CD

Company Brief

Ebanx

Provides payment processing and fintech solutions enabling global merchants to accept local payments across Latin America, offering services like cross-border payments, local acquiring, fraud prevention, and financial integrations.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Curitiba, Brazil

Founded: 2012

Website LinkedIn

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Ebanx

2 months ago

Software Production Engineer | Singapore

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Hybrid

Job Function: Manufacturing & Production Operations

Seniority: Mid level

Key Responsibilities

•Own production reliability for the APAC region — monitoring systems, triaging alerts, coordinating incident response, and serving as a key engineering reference for merchants and partners.
•Investigate and troubleshoot complex production issues across the stack, including integrations with PSPs, acquirers, and local payment rails.
•Support onboarding, go-live, and stabilization of new payment integrations and market expansions in APAC from integration to production readiness.
•Implement hotfixes for critical production issues and conduct root cause analyses to identify systemic risks and prevent recurrence.
•Improve observability coverage for APAC services — building and tuning dashboards, alerts, and runbooks using Datadog and OpenSearch.

Pay and Benefits

Perks:Meal AllowanceHealth InsuranceLearning BudgetLanguage ClassesWell-being Program

Key Requirements

•Hands-on experience in production engineering, DevOps, or site reliability engineering with ownership of services in production.
•Strong troubleshooting skills for distributed systems in high-availability, high-throughput environments.
•Experience with observability tooling (monitoring, alerting, logs, tracing) and a focus on reducing incident time-to-detect and -resolve.
•Practical experience with cloud infrastructure (AWS preferred) and CI/CD-driven environments, and using AI tools to improve efficiency.
•Ability to support onboarding, go-live, and stabilization of new payment integrations and market expansions in APAC.

Experience:FintechPaymentsFinancial services infrastructure

Skills:MacOSGitHub EnterpriseDatadogOpenSearchClaudeDevin.aiAWSCI/CD

Languages:English

Tech Stack:MacOSGitHub EnterpriseDatadogOpenSearchClaudeDevin.aiAWSCI/CD

Company Brief

Ebanx

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Curitiba, Brazil

Founded: 2012

Website LinkedIn