Beauty Advisor (Client Experience & Operations Opportunities) - Carnaby St, London (London, GB)

Sephora
London
Workplace: OnsiteFull timeFunction: OtherSkills: ["Customer obsession","Interpersonal skills","Organisation","Attention to detail","Multitasking"]

Deliver exceptional in-store client experiences by offering personalised beauty advice across makeup, skincare, and fragrance. Stay current on trends and product launches, provide expert guidance, and drive sales through proactive recommendations, upselling, and loyalty promotion. Support store operations by handling transactions, receiving and organising deliveries, maintaining inventory accuracy, replenishing and merchandising displays, and collaborating with the team on training and store activities.

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FursaFursa
Sephora
Sephora
13 hours ago

Beauty Advisor (Client Experience & Operations Opportunities) - Carnaby St, London (London, GB)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Deliver exceptional in-store client experiences by offering personalised beauty advice across makeup, skincare, and fragrance. Stay current on trends and product launches, provide expert guidance, and drive sales through proactive recommendations, upselling, and loyalty promotion. Support store operations by handling transactions, receiving and organising deliveries, maintaining inventory accuracy, replenishing and merchandising displays, and collaborating with the team on training and store activities.
Location: London
Workplace: Onsite
Employment Type: Full time
Seniority: Entry level

Key Responsibilities

  • •Educate customers on application techniques, routines, and product benefits to enhance their experience.
  • •Stay up to date with beauty trends, new launches, and the full product assortment.
  • •Provide expert, accurate product guidance across makeup, skincare, and fragrance.
  • •Drive sales through proactive customer connection, upselling, and promoting Sephora services and loyalty.
  • •Support store operations including transactions, deliveries, stock counts, replenishment, and merchandising updates.

Pay and Benefits

Perks:Employee DiscountPaid LeaveHoliday AllowanceCommission

Key Requirements

  • •Experience in retail, customer service, or store operations (cash & stock).
  • •Strong passion for makeup, skincare, and fragrance, with product knowledge and application techniques (beneficial).
  • •Warm interpersonal skills and the ability to build client connections.
  • •Excellent organisational skills and high attention to detail.
  • •Flexibility to work evenings, weekends, and holidays as required.
Experience:RetailCustomer serviceStore operations
Skills:Customer obsessionInterpersonal skillsOrganisationAttention to detailMultitasking

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn