Store Team Lead

Crocs Inc.
United States
Workplace: OnsiteFull timeUSD 18 - 21.5 hourlyFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Leadership","Communication","Customer service","Sales","Teamwork"]

Lead daily store operations and deliver outstanding consumer experiences using Crocs’ C.H.A.R.M service model. Champion a positive team culture, assist across store departments (POS, customer service, merchandising, visual presentation, and stockroom), and help achieve personal and team sales goals on the sales floor. Manage day-to-day activities by delegating tasks and monitoring progress, while serving as a brand ambassador. Oversee key-holder responsibilities like opening/closing, cash handling, and asset protection.

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Crocs Inc.
Crocs Inc.
1 month ago

Store Team Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead daily store operations and deliver outstanding consumer experiences using Crocs’ C.H.A.R.M service model. Champion a positive team culture, assist across store departments (POS, customer service, merchandising, visual presentation, and stockroom), and help achieve personal and team sales goals on the sales floor. Manage day-to-day activities by delegating tasks and monitoring progress, while serving as a brand ambassador. Oversee key-holder responsibilities like opening/closing, cash handling, and asset protection.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences using Crocs’ C.H.A.R.M service model.
  • •Actively champion a positive team culture by sharing ideas, feedback, and concerns.
  • •Assist across store departments including POS system management, customer service, merchandising, visual presentation, and stockroom operations.
  • •Lead by example on the sales floor and work with store management to achieve and exceed sales goals.
  • •Manage day-to-day team activities by delegating tasks, monitoring progress, and ensuring timely follow-up while maintaining service standards.

Pay and Benefits

Salary: USD 18 - 21.5 hourly

Key Requirements

  • •Must be 18 years or older.
  • •2-3 years of retail experience, with a preference for prior store leadership roles.
  • •Flexibility in the work schedule, including nights, weekends, holidays, and extended hours.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Ability to meet physical demands (e.g., lift 30 pounds or more with assistance and be on your feet for 8+ hours per shift).
Experience:2-3 yearsRetail
Skills:LeadershipCommunicationCustomer serviceSalesTeamwork
Tech Stack:POS systemComputer/register

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn