Red Sea Global

5 months ago

Senior Manager - Quality and Assurance (Riyadh, Al Riyadh, SA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Lead the Quality Assurance program across Mobility operations by translating strategy into actionable plans, maintaining ISO-aligned policies, and delivering service quality that meets guest expectations. Oversee document control, certifications, KPI monitoring, risk management, and continuous improvement to support the company’s strategic objectives from an on-site Riyadh location.

Location: Riyadh

Workplace: Onsite

Employment Type: Full time

Job Function: Quality & Regulatory (Non-Software)

Seniority: Sr. Manager level

Key Responsibilities

•Ensure that the strategy is translated into operational business plans for the Quality Assurance function and monitor the performance and execution of those plans to achieve functional objectives and deliver the company’s strategy.
•Assist with the implementation of the annual business plan and targets and execute the strategic agenda of the Quality Assurance function to deliver RSG and Mobility Co. vision and mission.
•Provide support in obtaining international standard certification, maintain the Quality policies and procedures and ensure they align with RSG Management System and service deliverables.
•Responsible for all aspects of Assurance within Mobility operations which includes Quality Management, Health, Safety & Environment, Risk Management, and Business Resilience.
•Establish and maintain the document control library and systems to support ISO certification.
•Direct, assist, support, and advise the Mobility Director ensuring the implementation of changes necessary to meet evolving service delivery standards in accordance with the Quality strategy.
•Monitor quality key performance indicators (KPI) to ascertain how effectively and efficiently stated goals are being met.
•Assist the operations team in probing customer complaints. Review risks and opportunities and share the outcome with the team.
•Participate in quality related meetings held at various levels within the organization.
•Support on the development and implementation of Quality Plans and procedures that comply with Company policies and procedures as well as local requirements on site.
•Review the Quality Plan, procedures and other documents as required.
•Advise and provides technical support to operations team on all quality matters and reviews.
•Establish auditing and compliance controls and Quality / ISO standard reporting and document evidence of continual improvement supporting international accreditations.
•Support in delivering quality training and awareness, advise specialist service providers on statutory training requirements and compliance.
•Conducts regular quality inspections, scheduled audit programs, quality meetings as required.
•Assist on accident and incident investigations and recommend actions to prevent future occurrences; ensure lessons learnt are implemented and shared to relevant stakeholders.
•Assist the top management on site quality requirements and ensure compliance.
•Provide support in establishing safe workplace practices and promote a positive culture.
•Assist in the development and maintenance of Mobility policies, procedures, and contingency plans ensuring compliance, consistency and alignment with internal and external governance requirements and standards.
•Follow all relevant functional policies, processes, standard operating procedures and instructions to ensure that work is carried out in a controlled and consistent manner.
•Assist in the preparation of accurate and timely functional reports to meet corporate and functional requirements, policies and standards.
•Contribute to the identification of opportunities for continuous improvement of Quality function’s systems, processes and practices considering international best practice.
•Establish a continuous improvement culture and structure across all operational areas and customer interfaces which encourages and supports positive feedback and where all service delivery resources are encouraged to provide inputs that improve Mobility operations, services and guest experiences.
•A minimum of 10 year’s practical experience in quality assurance.
•Holding a Degree or Diploma in Quality or other allied fields.
•Knowledge of and ability to use management concepts and principles including goal setting, planning and execution.
•Experience having worked on major programs and projects preferably with the developers.
•Internal Auditor / Lead Auditor Courses, Six Sigma Qualified/Accreditations, and other quality related training.

Key Requirements

•A minimum of 10 year’s practical experience in quality assurance.
•Holding a Degree or Diploma in Quality or other allied fields.
•Knowledge of and ability to use management concepts and principles including goal setting, planning and execution.
•Experience having worked on major programs and projects preferably with the developers.
•Internal Auditor / Lead Auditor Courses, Six Sigma Qualified/Accreditations, and other quality related training.
•Strong knowledge of relevant quality standard and principles.
•Ability to adhere to Company policies, procedures, guidelines and work requirements.
•Knowledge of local regulatory requirements, international standards and best practice.
•Good knowledge of transportation business techniques and the ability to recommend quality and safe work practices.
•Ability to prepare and update quality statistical tracking and trending data.
•Ability to carry out an incident investigation and root cause analysis.
•Proficient in the use of MS Office Applications (Word, Excel, PowerPoint, MS Visio, etc).

Experience:10+ yearsMobilityTransportationLogistics

Education:Bachelor's

Skills:LeadershipCommunicationProblem-solvingStrategic thinkingStakeholder management

Certifications:Internal AuditorSix Sigma

Languages:English

Tech Stack:MS OfficeVisioExcelPowerPoint

Company Brief

Red Sea Global

Red Sea Global (RSG) is a Saudi Arabian developer of large-scale regenerative tourism destinations, including The Red Sea and Amaala, focused on luxury sustainable resort development and infrastructure as part of Saudi Vision 2030.

Industry: Real Estate Development

Company Size: Enterprise (1,001+ employees)

Growth: Government & Public Sector

Headquarters: Riyadh, Saudi Arabia

Founded: 2017

Glassdoor: 3.8

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Red Sea Global

5 months ago

Senior Manager - Quality and Assurance (Riyadh, Al Riyadh, SA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Riyadh

Workplace: Onsite

Employment Type: Full time

Job Function: Quality & Regulatory (Non-Software)

Seniority: Sr. Manager level

Key Responsibilities

•Ensure that the strategy is translated into operational business plans for the Quality Assurance function and monitor the performance and execution of those plans to achieve functional objectives and deliver the company’s strategy.
•Assist with the implementation of the annual business plan and targets and execute the strategic agenda of the Quality Assurance function to deliver RSG and Mobility Co. vision and mission.
•Provide support in obtaining international standard certification, maintain the Quality policies and procedures and ensure they align with RSG Management System and service deliverables.
•Responsible for all aspects of Assurance within Mobility operations which includes Quality Management, Health, Safety & Environment, Risk Management, and Business Resilience.
•Establish and maintain the document control library and systems to support ISO certification.
•Direct, assist, support, and advise the Mobility Director ensuring the implementation of changes necessary to meet evolving service delivery standards in accordance with the Quality strategy.
•Monitor quality key performance indicators (KPI) to ascertain how effectively and efficiently stated goals are being met.
•Assist the operations team in probing customer complaints. Review risks and opportunities and share the outcome with the team.
•Participate in quality related meetings held at various levels within the organization.
•Support on the development and implementation of Quality Plans and procedures that comply with Company policies and procedures as well as local requirements on site.
•Review the Quality Plan, procedures and other documents as required.
•Advise and provides technical support to operations team on all quality matters and reviews.
•Establish auditing and compliance controls and Quality / ISO standard reporting and document evidence of continual improvement supporting international accreditations.
•Support in delivering quality training and awareness, advise specialist service providers on statutory training requirements and compliance.
•Conducts regular quality inspections, scheduled audit programs, quality meetings as required.
•Assist on accident and incident investigations and recommend actions to prevent future occurrences; ensure lessons learnt are implemented and shared to relevant stakeholders.
•Assist the top management on site quality requirements and ensure compliance.
•Provide support in establishing safe workplace practices and promote a positive culture.
•Assist in the development and maintenance of Mobility policies, procedures, and contingency plans ensuring compliance, consistency and alignment with internal and external governance requirements and standards.
•Follow all relevant functional policies, processes, standard operating procedures and instructions to ensure that work is carried out in a controlled and consistent manner.
•Assist in the preparation of accurate and timely functional reports to meet corporate and functional requirements, policies and standards.
•Contribute to the identification of opportunities for continuous improvement of Quality function’s systems, processes and practices considering international best practice.
•Establish a continuous improvement culture and structure across all operational areas and customer interfaces which encourages and supports positive feedback and where all service delivery resources are encouraged to provide inputs that improve Mobility operations, services and guest experiences.
•A minimum of 10 year’s practical experience in quality assurance.
•Holding a Degree or Diploma in Quality or other allied fields.
•Knowledge of and ability to use management concepts and principles including goal setting, planning and execution.
•Experience having worked on major programs and projects preferably with the developers.
•Internal Auditor / Lead Auditor Courses, Six Sigma Qualified/Accreditations, and other quality related training.

Key Requirements

•A minimum of 10 year’s practical experience in quality assurance.
•Holding a Degree or Diploma in Quality or other allied fields.
•Knowledge of and ability to use management concepts and principles including goal setting, planning and execution.
•Experience having worked on major programs and projects preferably with the developers.
•Internal Auditor / Lead Auditor Courses, Six Sigma Qualified/Accreditations, and other quality related training.
•Strong knowledge of relevant quality standard and principles.
•Ability to adhere to Company policies, procedures, guidelines and work requirements.
•Knowledge of local regulatory requirements, international standards and best practice.
•Good knowledge of transportation business techniques and the ability to recommend quality and safe work practices.
•Ability to prepare and update quality statistical tracking and trending data.
•Ability to carry out an incident investigation and root cause analysis.
•Proficient in the use of MS Office Applications (Word, Excel, PowerPoint, MS Visio, etc).

Experience:10+ yearsMobilityTransportationLogistics

Education:Bachelor's

Skills:LeadershipCommunicationProblem-solvingStrategic thinkingStakeholder management

Certifications:Internal AuditorSix Sigma

Languages:English

Tech Stack:MS OfficeVisioExcelPowerPoint

Company Brief

Red Sea Global

Industry: Real Estate Development

Company Size: Enterprise (1,001+ employees)

Growth: Government & Public Sector

Headquarters: Riyadh, Saudi Arabia

Founded: 2017

Glassdoor: 3.8

Website LinkedIn Glassdoor