Sales Associate Bruxelles

Hermes
Belgium
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Teamwork","Empathy","Cultural adaptability","Passion for people"]

Provide a warm, welcoming first impression for Hermès clients and deliver quality customer service across the store’s universes. Drive high-quality sales by identifying customer needs, establishing and maintaining client relationships, and offering post-sale services. Handle customer enquiries and concerns, adapting your approach to each client’s culture and personality while contributing to a pleasant shopping environment consistent with Hermès standards.

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FursaFursa
Hermes
Hermes
4 days ago

Sales Associate Bruxelles

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide a warm, welcoming first impression for Hermès clients and deliver quality customer service across the store’s universes. Drive high-quality sales by identifying customer needs, establishing and maintaining client relationships, and offering post-sale services. Handle customer enquiries and concerns, adapting your approach to each client’s culture and personality while contributing to a pleasant shopping environment consistent with Hermès standards.
Location: Belgium
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Be the client’s first impression of the Hermès brand and convey warmth, courtesy, elegance, and simplicity.
  • •Provide excellent customer service adapted to each client’s culture and personality while maintaining a pleasant shopping environment.
  • •Develop sales across all product universes while maintaining quality and service excellence.
  • •Reach out to current and potential customers to establish and maintain client relationships and share new products and services.
  • •Identify and handle client enquiries and concerns and provide post-sale services.

Key Requirements

  • •At least 5 years of relevant customer-facing experience in luxury retail or another high-end service environment.
  • •Fluency in Dutch, English and French.
  • •A true passion for people and service.
  • •A team-player attitude to achieve common goals and go the extra mile.
  • •Up-to-date knowledge of luxury market trends and social media activity.
Experience:Luxury retail
Skills:Customer serviceTeamworkEmpathyCultural adaptabilityPassion for people
Languages:DutchEnglishFrench

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn