Twilio

3 months ago

Senior Principal, Technical Program Management (Research & Development)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead high-impact, cross-organizational technical programs within R&D at Twilio, shaping multi-year roadmaps, coordinating engineers and architects, and defining operating systems for accountability in a scaled agile environment. Serve as a strategic advisor to SVPs, aligning technical strategy with business priorities and driving execution excellence across global teams.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Sr. Director level

Key Responsibilities

•Orchestrate the technical strategy and multi-year roadmap for high-impact, cross-organizational technical programs that define the future of Twilio’s platforms, serving as the primary technical point of contact for SVPs and executive leadership on mission-critical programs.
•Architect the end-to-end execution framework, including global sequencing logic, multi-tier governance, architectural integration patterns, and enterprise-grade operational metrics for long-term platform health.
•Orchestrate Cross-Portfolio Alignment: Own the master execution roadmap for complex, interdependent product suites and surface high-stakes tradeoffs and resource reallocations to executives.
•Partner with lead engineers/architects to evaluate technical approaches, integration patterns, and operational risks; ensure plans reflect system constraints and readiness requirements.
•Define Systems of Accountability: establish operating standards and ownership across siloed domains when priorities conflict.

Pay and Benefits

Perks:Health InsuranceTime Off401kParental Leave

Key Requirements

•12+ years of experience leading massive-scale technical programs in a high-growth, distributed systems and software engineering domain;
•Strategic Technical Leadership: ability to influence technical direction at VP/SVP level with track record of guiding complex pivots;
•Systemic Execution Expertise: mastery in defining execution strategies for programs with hundreds of engineers;
•Executive Influence: ability to frame highly technical challenges into strategic business narratives for senior leadership;
•Architectural Fluency: deep technical depth in cloud-scale infrastructure, API-first design, and distributed systems.

Experience:12+ yearsCloudDistributed systemsR&DSoftware engineering

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solving

Languages:English

Tech Stack:CloudAPIsDistributed systemsArchitecture

Company Brief

Twilio

Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Glassdoor: 4.0

Website LinkedIn

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Twilio

3 months ago

Senior Principal, Technical Program Management (Research & Development)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Sr. Director level

Key Responsibilities

•Orchestrate the technical strategy and multi-year roadmap for high-impact, cross-organizational technical programs that define the future of Twilio’s platforms, serving as the primary technical point of contact for SVPs and executive leadership on mission-critical programs.
•Architect the end-to-end execution framework, including global sequencing logic, multi-tier governance, architectural integration patterns, and enterprise-grade operational metrics for long-term platform health.
•Orchestrate Cross-Portfolio Alignment: Own the master execution roadmap for complex, interdependent product suites and surface high-stakes tradeoffs and resource reallocations to executives.
•Partner with lead engineers/architects to evaluate technical approaches, integration patterns, and operational risks; ensure plans reflect system constraints and readiness requirements.
•Define Systems of Accountability: establish operating standards and ownership across siloed domains when priorities conflict.

Pay and Benefits

Perks:Health InsuranceTime Off401kParental Leave

Key Requirements

•12+ years of experience leading massive-scale technical programs in a high-growth, distributed systems and software engineering domain;
•Strategic Technical Leadership: ability to influence technical direction at VP/SVP level with track record of guiding complex pivots;
•Systemic Execution Expertise: mastery in defining execution strategies for programs with hundreds of engineers;
•Executive Influence: ability to frame highly technical challenges into strategic business narratives for senior leadership;
•Architectural Fluency: deep technical depth in cloud-scale infrastructure, API-first design, and distributed systems.

Experience:12+ yearsCloudDistributed systemsR&DSoftware engineering

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solving

Languages:English

Tech Stack:CloudAPIsDistributed systemsArchitecture

Company Brief

Twilio

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Glassdoor: 4.0

Website LinkedIn