Responsable d'équipe sinistres complexes (h/f/d)

Zurich Insurance
Switzerland
Workplace: HybridFull timeFunction: Design (Product/UX/UI/Visual)Experience: 1-3 yearsEducation: certificationSkills: ["Leadership","Client orientation","Service mindset","Solutions orientation","Continuous improvement"]

Lead a team handling complex insurance claims within the Property (things) and Liability (RC) department in Crissier. You’ll manage the technical claim process, ensure day-to-day operational execution, and drive continuous process improvement while coaching up to 9 team members. In a hybrid setup (up to 40%) and with no required travel, you’ll guarantee efficient claim handling aligned with directives for both private and professional clients.

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FursaFursa
Zurich Insurance
Zurich Insurance
2 hours ago

Responsable d'équipe sinistres complexes (h/f/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead a team handling complex insurance claims within the Property (things) and Liability (RC) department in Crissier. You’ll manage the technical claim process, ensure day-to-day operational execution, and drive continuous process improvement while coaching up to 9 team members. In a hybrid setup (up to 40%) and with no required travel, you’ll guarantee efficient claim handling aligned with directives for both private and professional clients.
Location: Switzerland
Workplace: Hybrid
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Manager level

Key Responsibilities

  • •Provide technical management and lead a team (up to 9) handling the full process for complex claims.
  • •Ensure claims are managed efficiently in line with directives and contribute to continuous improvement of processes.
  • •Oversee day-to-day operational management and ensure smooth execution of activities.
  • •Encourage professional and personal development of each team member.
  • •Support and actively guide the team in implementing changes.

Key Requirements

  • •Federal Diploma in Insurance or a degree from a specialized higher school in insurance.
  • •Min. 1–3 years’ experience in managing a team.
  • •Several years of experience in claims handling, with strong technical knowledge in Property and Liability insurance.
  • •Client-oriented mindset with a service and solutions approach.
  • •Excellent command of French and good knowledge of German.
Experience:1-3 yearsInsuranceClaims
Education:Certification / Diploma in assurance
Skills:LeadershipClient orientationService mindsetSolutions orientationContinuous improvement
Languages:FrenchGerman

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn