Operations Coordinator

Alan
Paris
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Communication","Problem-solving","Organisational skills"]

Join Alan as an Operations Coordinator to run insurance and health services processes at scale. You’ll manage day-to-day operations, monitor SLAs, flag risks and opportunities, and collaborate with partners to ensure continuity while driving continuous process improvements across France, Belgium and Spain.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Alan
Alan
3 months ago

Operations Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Join Alan as an Operations Coordinator to run insurance and health services processes at scale. You’ll manage day-to-day operations, monitor SLAs, flag risks and opportunities, and collaborate with partners to ensure continuity while driving continuous process improvements across France, Belgium and Spain.
Location: Paris
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Operate our Insurance or Health services processes (e.g., invoicing or claims treatment) and manage our network of providers.
  • •Ensure day-to-day follow-up and monitoring of our operations, tracking volumes and SLAs.
  • •Flag risks and opportunities and escalate feedback to help prioritise initiatives.
  • •Supervise partnerships (e.g., teleconsultation, claim operators), participate in negotiations, and ensure business continuity.
  • •Perform controls on daily operations to ensure correct decisions and identify training needs; implement continuous process improvements including automation and better external communication.

Key Requirements

  • •Strong organizational and coordination skills to manage diverse processes and initiatives.
  • •Analytical mindset with ability to dive into data and monitor performance metrics.
  • •Excellent written and verbal communication in English and French or Dutch.
  • •Ability to work independently in a fast-paced environment and adapt to changing scopes.
  • •Experience or interest in the insurance or healthcare industry is a plus.
Skills:CommunicationProblem-solvingOrganisational skills
Languages:EnglishFrenchDutch

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Alan
Alan is a Paris-based digital health insurance provider offering employer and individual health plans, telemedicine, prevention services, and a consumer-focused app to simplify access to care and manage reimbursements.
Industry: Health Insurance (Payers)
Company Size: Large (251 to 1,000 employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Paris, France
Founded: 2016
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor