Client Relationship Consultant 2 (Banker) - Rock Rapids, IA

U.S. Bancorp
United States
Workplace: OnsiteFull timeUSD 20 - 23 hourlyFunction: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Proactive outreach","Communication"]

Build trusted relationships with customers by proactively reaching out, following up, and delivering a consistent client experience across in-person, virtual, and appointment channels. Assess customers’ banking needs, process account information and basic transactions, educate clients on deposit/loan and digital self-service options, and open accounts or submit credit applications. Partner with branch teams to optimize service with accuracy and operational excellence.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 day ago

Client Relationship Consultant 2 (Banker) - Rock Rapids, IA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Build trusted relationships with customers by proactively reaching out, following up, and delivering a consistent client experience across in-person, virtual, and appointment channels. Assess customers’ banking needs, process account information and basic transactions, educate clients on deposit/loan and digital self-service options, and open accounts or submit credit applications. Partner with branch teams to optimize service with accuracy and operational excellence.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage customers through in-person, by-appointment, and virtual channels to provide counsel and an optimal client experience.
  • •Assess customers’ banking needs, gather and process customer and account information, and recommend solutions based on individual goals.
  • •Maintain working knowledge of consumer and business banking products and services, including digital products and services.
  • •Open new consumer and business accounts, complete service requests, and submit credit applications.
  • •Educate customers on emerging and self-service digital tools and collaborate with branch team members and partners to serve clients accurately.

Pay and Benefits

Salary: USD 20 - 23 hourly
Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysParental LeaveLife Insurance

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of retail banking experience, or equivalent combination of experience and training.
  • •Build and foster client relationships through proactive outreach and follow up.
  • •Effectively engage and communicate with clients to identify their needs and provide appropriate recommendations.
  • •Thorough knowledge of applicable bank and branch policies, procedures, and support systems; experience with digital products and self-service technologies is preferred.
Experience:3-4 yearsRetail bankingFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsProactive outreachCommunication
Licenses:NMLS registrationSAFE Act (NMLS-related registration)

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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