Senior Principal Software Engineer - (Modernization, Automation & AI)

Dell
United States
Workplace: OnsiteFull timeUSD 147,200 - 202,400 annuallyFunction: Software EngineeringExperience: 12+ yearsEducation: bachelorsSkills: []

Lead ServiceNow modernization initiatives end-to-end, owning architecture and integration strategies for large-scale enterprise platforms. Modernize workflows by migrating Global Applications to Scoped Applications and converting Legacy Workflows to Flow Designer, building reusable automation patterns. Drive AI-assisted development with Now Assist and Build Agent while ensuring upgrade-safe practices, platform governance, and responsible AI. Develop secure, scalable applications and deliver engineering excellence across integrations, CI/CD, source control, testing, and documentation.

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FursaFursa
Dell
Dell
1 month ago

Senior Principal Software Engineer - (Modernization, Automation & AI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead ServiceNow modernization initiatives end-to-end, owning architecture and integration strategies for large-scale enterprise platforms. Modernize workflows by migrating Global Applications to Scoped Applications and converting Legacy Workflows to Flow Designer, building reusable automation patterns. Drive AI-assisted development with Now Assist and Build Agent while ensuring upgrade-safe practices, platform governance, and responsible AI. Develop secure, scalable applications and deliver engineering excellence across integrations, CI/CD, source control, testing, and documentation.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead ServiceNow platform modernization by migrating global and legacy applications to scoped, upgrade-safe solutions while reducing technical debt and improving performance
  • •Modernize workflows by converting Legacy Workflows to Flow Designer and establishing reusable automation patterns using Flows, Subflows, Actions, and event-driven architecture
  • •Drive AI-assisted development through Now Assist, Build Agent, and other AI capabilities while governing AI-generated code and defining responsible AI best practices
  • •Design, develop, and maintain secure, scalable enterprise applications using App Engine, UI Builder, Workspaces, Service Catalog, Flow Designer, IntegrationHub, and reusable platform components
  • •Deliver engineering excellence through enterprise integrations, CI/CD, source control, automated testing, code reviews, performance optimization, troubleshooting, and technical standards/documentation

Pay and Benefits

Salary: USD 147,200 - 202,400 annually

Key Requirements

  • •12+ years of enterprise software engineering experience, including 7+ years of hands-on ServiceNow platform development and architecture experience
  • •Modernize ServiceNow platforms, including migrating Global Applications to Scoped Applications and converting Legacy Workflows to Flow Designer
  • •Expertise in App Engine, Flow Designer, IntegrationHub, ServiceNow Studio, UI Builder, Workspace development, and JavaScript/ServiceNow scripting
  • •Design and implement enterprise integrations using REST APIs, MID Server, Import Sets, and IntegrationHub
  • •Deep understanding of AI-assisted development (Now Assist, Build Agent), upgrade-safe development practices, platform governance, and ServiceNow engineering best practices
Experience:12+ years
Education:Bachelor's in Computer Science, Engineering, Information Systems, or related field
Certifications:ServiceNow CSAServiceNow CADCIS
Languages:US
Tech Stack:ServiceNowServiceNow scriptingApp EngineFlow DesignerIntegrationHubServiceNow StudioUI BuilderWorkspacesJavaScriptREST APIsMID ServerImport SetsNow AssistBuild AgentScoped ApplicationsLegacy WorkflowsFlowsSubflowsActionsEvent-driven architecture

Company Brief

Dell
Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Round Rock, United States
Founded: 1984
Glassdoor
Glassdoor: 3.8
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