Customer Experience Banker- Marmaduke AK

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Communication","Presentation","Relationship management","Problem-solving"]

Serve as a Financial Concierge for walk-in customers, delivering exemplary service while retaining and growing consumer and business relationships. Identify customer financial goals and needs, recommend deposit and other banking products, and process transactions accurately and efficiently. Support relationship growth through a disciplined outreach and follow-up process, educate customers on deposit products, and refer them to other bank areas to deepen partnerships while following all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker- Marmaduke AK

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Last checked: 10 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, delivering exemplary service while retaining and growing consumer and business relationships. Identify customer financial goals and needs, recommend deposit and other banking products, and process transactions accurately and efficiently. Support relationship growth through a disciplined outreach and follow-up process, educate customers on deposit products, and refer them to other bank areas to deepen partnerships while following all operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Educate customers on consumer deposit products and recommend appropriate deposit and other banking products and services.
  • •Retain and grow consumer and business customer relationships through disciplined sales processes, outbound calling, and referrals.
  • •Refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Process transactions accurately and efficiently and balance daily while following operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration/contracting/civil affairs or similar role, or a Bachelor's Degree.
  • •Demonstrated ability to provide excellent customer service and resolve customer issues.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Ability to adhere to operational, security, risk, and regulatory policies and procedures.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceCommunicationPresentationRelationship managementProblem-solving
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn