Customer Service Representative (Bilingual: Mandarin-English)

Handle inbound and outbound insurance-related calls, supporting customers with payments, renewals, and quoting. Communicate with Mandarin-speaking customers and use VOIP and Google Meet to run customer conversations. Perform basic admin work using Word, Excel, and Monday.com while meeting daily schedule requirements in a 100% work-from-home setup. The role offers paid training, performance incentives, and an environment focused on stability and growth.